Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Smudge free
on November 3, 2025
Posted by: Texas52
from Texas
[This review was collected as part of a promotion.] I recently bought this as a replacement for an identical one that I had for 11 years
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 6, 2025
Posted by: Trish
[This review was collected as part of a promotion.] Too noisy, insufficient lighting plastic bins are not sturdy.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap materials
on November 7, 2025
Posted by: Koreanahla
from Detroit, MI
I think this refrigerator is nice for my small house but I have had it for 8 mos now and experienced an issue. I was taking out the shelf to clean up spilled milk and the two door light switches snapped off like paper. I couldn’t believe it because I take care of my stuff. I am shocked at the poor quality of the light switches that snapped off and I have had cheaper refrigerators with stronger accessories.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Doing Good
on November 8, 2025
Posted by: Leelee
from Toronto
[This review was collected as part of a promotion.] For what it is and what I paid it has been a very good deal for me. It's smaller than the fridge that was replaced and I am still getting used to that.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost Exactly What I Wanted
on November 12, 2025
Posted by: Floofmom617
from West islip, ny
[This review was collected as part of a promotion.] Biggest complaint is the color...black stainless steel is charcoal. My fault for buying online, not seeing it in person. Wanted black, but it said not fingerprint resistant. Black stainless was. So, I thought it was black color over stainless. Not charcoal...I'm totally bummed. Word to wise, buy in store!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Practical
on November 14, 2025
Posted by: Joe & Alda A.
[This review was collected as part of a promotion.] I bought this a month ago and I'm happy with It , just the perfect inside space for our family.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replaced with same model
on November 16, 2025
Posted by: kenbohio
from Ohio
[This review was collected as part of a promotion.] We are limited by size, and this model has what we desire in the right dimensions. Ice in the door takes up too much valuable freezer space. One star down because our previous unit broke at a door hinge, and the new model seems to have the same unrepairable design. Hoping it holds up better!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Convenient!
on November 17, 2025
Posted by: Yoziel
from Puerto Rico
[This review was collected as part of a promotion.] Great features and space room for my needs. I was limited to 30 inches wide due to cabinet measurements. Also my daughter loves the water dispenser feature!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com