Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
1,802
4 Stars
921
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,429 out of
2,890)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Great refrigerator
on November 22, 2024
Posted by: D&R24
[This review was collected as part of a promotion.] Works as expected. Like the ability of the spilt shelve option for tall items.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 25, 2024
Posted by: Chris
[This review was collected as part of a promotion.] It would be nice if the design of the interior would allow you to stand up 16.9 fl. oz. bottle of water on the top shelf or any of the shelves instead of having to lay the bottles down
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just an okay refrigerator
on December 31, 2024
Posted by: Marc
[This review was collected as part of a promotion.] This is not a top of the line refrigerator. The water dispenser in the door is poorly lit at night. The plastic door inserts on the bottom of the left door do not stay put and have fallen out on to the floor with product in them. Ice maker is very slow at making ice and takes days to refill is empty. Only one light in the top of the refrigerator and if covered by a food container it blocks the light making the interior dark. It does stay cold but makes some weird noises at times and I’m not talking about the ice drop either.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not thrilled
on January 1, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] After weeks of owning this refrigerator I noticed that the doos are not properly aligned and in spite of lowering the temperature food continues to freeze if toward the back of the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
new refrigerator
on January 13, 2025
Posted by: frig
[This review was collected as part of a promotion.] in less than 5 months the icemaker stopped making ice!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on January 16, 2025
Posted by: oneill2424
[This review was collected as part of a promotion.] The compressor died after 4 months and it took 2.5 weeks to get a new one and have it installed. This is the second Whirlpool refrigerator that this happened to within the first months of use.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water dispenser water tastes like plastic still
on January 17, 2025
Posted by: Napadeb
[This review was collected as part of a promotion.] Temp inside refrigerator varies a lot
Water in water dispenser tastes and smells like plastic after a month…we use it every day
Water in water dispenser tastes and smells like plastic after a month…we use it every day
Written by a customer while visiting whirlpool.com
Customer Rating
2
on January 21, 2025
Posted by: Iceless Frig
[This review was collected as part of a promotion.] The ice maker has never worked. Otherwise it is ok.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 660442.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com