Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
on September 1, 2025
Posted by: Lynn
[This review was collected as part of a promotion.] It seems to be working nicely but I am disappointed in the interior. The layout of the shelves, even with the potentials, is retricktive. Also, their manual, as all manuals falls short in some areas. Other than that, it's a nice fr idge.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 3, 2025
Posted by: Zoey
from Illinois
[This review was collected as part of a promotion.] I am really happy with my fridge it has plenty of room
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The best frig
on September 4, 2025
Posted by: Sharon
[This review was collected as part of a promotion.] I bought a whirlpool reg frig 15 yrs ago and it just started having mechanical problems. I just bought the updated model because I love this frig.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pros and Cons with this refigerator
on September 4, 2025
Posted by: Mare C Doats
[This review was collected as part of a promotion.] We purchased our refrigerator about a month ago. We are seniors and wanted the freezer on the bottom and the upper french doors for ease of use. I like these features!
What I am disappointed in are two things; 1) the crisper drawer on the right side does not close all the way due to weight of milk jug and water pitcher on the shelf above itcausing an imbalance on the somewhat flimsy shelf.It very annoying that the drawer will not close due to this poor design.
.2) The other thing I do not like is the water dispenser on the door. It only gets as cold as our tap water. I don't like ice in my water, so what's the point of getting cool tap water through my fridge? It's a big waste!
What I am disappointed in are two things; 1) the crisper drawer on the right side does not close all the way due to weight of milk jug and water pitcher on the shelf above itcausing an imbalance on the somewhat flimsy shelf.It very annoying that the drawer will not close due to this poor design.
.2) The other thing I do not like is the water dispenser on the door. It only gets as cold as our tap water. I don't like ice in my water, so what's the point of getting cool tap water through my fridge? It's a big waste!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 4, 2025
Posted by: HappyFrigBuyer
[This review was collected as part of a promotion.] I was forced to buy a new refrigerator because my old one broke. I am so happy I bought the whirlpool. It is quiet and offers all the features I was looking for! Love that the water dispense and ice maker don’t take up a significant amount of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 5, 2025
Posted by: Mike h
[This review was collected as part of a promotion.] This is the second refrigerator,same model,the last one lasted approximately 12 years with some minor issues. The biggest issue I have is that the drawer mostly the one on the top left sticks and the track gets hung up and if the same thing happens as the last refrigerator it won’t be long before it gets stuck and hung up. I also thought the price was a bit high and I only chose the same one because like many others I was limited on size and color ps the drawer is starting to stick and I am not over loading it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far
on September 8, 2025
Posted by: Robbie
[This review was collected as part of a promotion.] We are very pleased with our refrig/ freezer. We are hoping to have it a long time.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great looking
on September 8, 2025
Posted by: Shampoo
from Somersworth, NH
[This review was collected as part of a promotion.] I had the same refrigerator before this and it lasted 13 years
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com