Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Roomy, and efficient
on August 5, 2025
Posted by: Anne Marie
from Sandusky, Ohio
[This review was collected as part of a promotion.] I have had this refrigerator for almost a month now, and so far, I am very happy with it.
I hope I continue to be pleased with its performance.
I hope I continue to be pleased with its performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on August 8, 2025
Posted by: Ed B
[This review was collected as part of a promotion.] Looks great! Fits well in space. Very nice shelf arrangement.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on August 8, 2025
Posted by: Peggyjean
from IL
[This review was collected as part of a promotion.] Love this refrigerator! The French doors make access easy with plenty of drawers. The water dispenser is a welcome feature
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 9, 2025
Posted by: Milton88
from Minnesota
[This review was collected as part of a promotion.] So far so good it’s been about three weeks and loving everything about our new fridge. Had to adjust drawers a bit but that’s it. Quality appliance was great to work with,brought it out set it up hooked it up and made sure no leaks. Very professional and clean. Would work with them again anytime. Delivery people very polite and helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits lower cabinets
on August 10, 2025
Posted by: Lou25
[This review was collected as part of a promotion.] Bought about a month ago. So far, perfect. Had to go with this particular size to fit under my kitchen cabinets. I do hope Whirlpool makes a wider version of this height fridge. Led lights inside work great, freezer and fridge cool to temps exactly what they're supposed to. Ice maker inside freezer is different than im used to, but works well. Water on outside front door is convenient. Wish shelves adjusted more,and made a bit more sturdy,but they open and close easily. Front doors adjust easy if you need to tweek them. Not a bad 3 door fridge/ freezer so far.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 11, 2025
Posted by: Monique
[This review was collected as part of a promotion.] I do love the fridge, but how its designed to fold the middle shelf into a 1/4 of the size to fit large items standing up i dislike as I lose storage space for items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor water dispenser
on August 11, 2025
Posted by: Alex99
from Alexandria, VA
The water dispenser works poorly on this. So slow. 2 main reasons I got this was for size and water dispenser. Size is good, water dispenser is bad. Takes 1 full minute to fill up a small glass. Plus there is a bizarre arrangement of shelves inside. I would NOT recommend this if the water dispenser is important to you.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 766161
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not good
on August 13, 2025
Posted by: Chris
[This review was collected as part of a promotion.] Ice maker broke in 2 months. Not good not good. Still not fixed
Response from whirlpool.comBy Branded Team, Consumer Care, August 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 767642
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com