Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
1
Disappointed
on July 25, 2025
Posted by: Old lady
from Texas
[This review was collected as part of a promotion.] This refrigerator hasn’t worked as It should. From the outset it froze my fresh produce on factory settings. It also froze the water line to the in door water feature. I have it adjusted down to one snowflake and had to put a thermometer just to see what the temperature is in my produce drawers. I think the entire refrigerator is defective somehow. I have someone coming to look at it on Monday. I have never known Whirlpool to be a bad company but this refrigerator is not functioning as it should.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 757544.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 757544.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice not to have to empty a nice tray
on July 26, 2025
Posted by: Buffy 38
[This review was collected as part of a promotion.] Bought this refrigerator. Never had whirl pearl before.
Written by a customer while visiting whirlpool.com
Customer Rating
5
LOVE it!
on July 28, 2025
Posted by: EZOO
[This review was collected as part of a promotion.] I've waited for 24 years to update my kitchen. The fridge was the show stopper!
Works fantastic!
Works fantastic!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Dependable and great features.
on July 28, 2025
Posted by: Rob53
from Dallas Tx
[This review was collected as part of a promotion.] We are very satisfied with our purchase. Ours went our. We did purchase the same brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with Purchase
on July 28, 2025
Posted by: Kailz
from Winnipeg, MB
[This review was collected as part of a promotion.] I bought this several weeks ago and we are happy with it. It's spacious and configurable. The ice maker works great. And the water dispenser is nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect and not 70 inches high!!
on August 1, 2025
Posted by: Rickymom
[This review was collected as part of a promotion.] I had a very hard time finding a fridge that would fit into my opening which is 68 inches high. I did not want to settle for one without ice and water. Working with the great folks at Olums, we found this model which fit perfectly and has both ice and water. I love the sgeles and drawers which allow me to see everything. Very good choice!
Written by a customer while visiting whirlpool.com
Customer Rating
5
French door
on August 1, 2025
Posted by: Rosgie
[This review was collected as part of a promotion.] Love the finish size and functionality great value for the price
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 5, 2025
Posted by: Suez
from Texas
[This review was collected as part of a promotion.] We are very happy with our fridge it’s quiet, racks are well organized.
Perfect for us
Perfect for us
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com