Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
on June 1, 2025
Posted by: None
[This review was collected as part of a promotion.] So far, loving this refrigerator. The interior space is great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great look, had a few issues
on June 2, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Water trickles out of ice maker and front spicket. Needed to scheudle service immediately. Other than that itas a sharp fridge!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator
on June 3, 2025
Posted by: honeybee
from Maine
[This review was collected as part of a promotion.] Nice refrigerator. The only issue I have had is the door seal did not seem the best on my first refrigerator and the water filter would get stuck despite it being in the correct whirlpool one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy Whirlpool products
on June 15, 2025
Posted by: Terri
from Covington, Georgia
The ice maker is extremely loud. I've had it replaced in less than a year. The molding is cheap and I also had it replaced within a year and now it's tearing again. Unfortunately I bought the set. The ovens stainless steel is made cheaply as well. This refrigerator is poor quality. I'm so upset bc I'm on disability and I cannot afford appliances to not work properly.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, June 16, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 739173.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 739173.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love th door space
on June 17, 2025
Posted by: vender
from Windsor,Vt
[This review was collected as part of a promotion.] Other than it took 9 months to get here after we ordered it, we like it. We are having issues of food freezing in the drawers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator for a small space
on June 20, 2025
Posted by: Suzie
[This review was collected as part of a promotion.] Great refrigerator for a small space! There is lots of room for food compared to my last refrigerator and also has different options for managing the shelves. The only thing that I don’t like is the water in the door takes awhile to get cold so I just pour a glass and put some ice in it. Pay attention if the ice comes out the door. I didn’t so I have to open the freezer every time I want ice. You can get this refrigerator with both the water and ice in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
3
New Whirlpool French Door refrigerator
on June 22, 2025
Posted by: New Hime Refrigerator
from Connecticut
[This review was collected as part of a promotion.] Not thrilled with the quality of internal parts. Do not believe the drawers and other moving parts will last even just routine use. I have had to adjust the vegetable and fruit drawer’s twice already.
Also not thrilled with your two year warranty on your compressor;you should stand for the quality of your compressor with a five year warranty.
Also not thrilled with your two year warranty on your compressor;you should stand for the quality of your compressor with a five year warranty.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the deep freezer on the bottom.
on June 23, 2025
Posted by: C J B
[This review was collected as part of a promotion.] I have had the new refrigerator for over a month. It is the perfect size for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com