Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
1,802
4 Stars
921
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,429 out of
2,890)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Great fridge
on March 25, 2025
Posted by: Boomer
[This review was collected as part of a promotion.] I've had this fridge a couple of months now and it works great. Love the water in the door feature and I didn't think I would use ice maker much in the winter months but use it allot.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Compact size
on March 26, 2025
Posted by: Derf
[This review was collected as part of a promotion.] Small but efficient. Water in door with convenient controls.
Written by a customer while visiting whirlpool.com
Customer Rating
5
White French door refrigerator under 68 "
on March 30, 2025
Posted by: Diane
from Parkersburg, WV
[This review was collected as part of a promotion.] I am grateful that I could find a French door refrigerator under 68". The cool fast feature is a definite plus. It would have been nice if they designed the refrigerator to have two half shelves other than one 1/2 shelf shelf designated for taller items. The refrigerator is quiet and the temperature of the shelves are within recommendations. White color to me is a must have.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very concerned about quality.
on March 31, 2025
Posted by: Jskid
[This review was collected as part of a promotion.] 1 week old, water dispenser leaking and refrigerator stopped running overnight.
Refridge temp was 58 degrees this morning.
Refridge temp was 58 degrees this morning.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 31, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 702411.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good small frig that looks great
on April 1, 2025
Posted by: House 2
from Mercer, MO 64661
[This review was collected as part of a promotion.] Good Frig for small places. This is my fault but I thought it would dispense ice from the door; instead you have to open you freezer to get ice cubes the fill your water from the door. It is also pretty loud when running. All in all it is a good frig and I would recommend it, because it looks like the bigger version.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worked for 3 weeks
on April 3, 2025
Posted by: Taff60
from VA
[This review was collected as part of a promotion.] Loved it until compressor went out. Only had it 3 weeks
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 703913.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 4, 2025
Posted by: none
[This review was collected as part of a promotion.] Absolutely love the layout and ability to see everything.
Written by a customer while visiting whirlpool.com
Customer Rating
1
bad water and ice
on April 4, 2025
Posted by: don777
from schenectady ny
[This review was collected as part of a promotion.] bought the frig one month ago Never gave us clear water or ice. Two service calls ands the repairman said it is as good that it will get. Water going into the frig is clear but coming out of the dispenser is cloudy and Ice cubes are white. Something is wrong with the water lines inside the frig. But whirlpool and the repair people will not fix it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 8, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 704489.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 704489.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com