Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,339 Reviews)
Rating breakdown 3,339 reviews
5 Stars
1,803
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,430 out of
2,891)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
on December 3, 2024
Posted by: Leo65
[This review was collected as part of a promotion.] We are thankful that our refrigerator was replaced with a new one when the compressor went out.
The refrigerator is great, but we are having problems finding shelve space with the height not being adjustable for tall items. It does fit out space perfectly as we were limited on space.
The refrigerator is great, but we are having problems finding shelve space with the height not being adjustable for tall items. It does fit out space perfectly as we were limited on space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Unhappy with the doors
on December 4, 2024
Posted by: Unhappy
from Williamston, MI
[This review was collected as part of a promotion.] I have had it one month, the left side door is rubbing and the right side door squeaks every-time you open it😔
Written by a customer while visiting whirlpool.com
Customer Rating
5
Water and ice features
on December 4, 2024
Posted by: Liam
[This review was collected as part of a promotion.] I like the refrigerator. It is quiet! Works great! It is pretty!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needs stronger seals
on December 6, 2024
Posted by: Rick1
from St. Croix, USVI
[This review was collected as part of a promotion.] Magnets in the door seals need to be stronger. The freezer drawer seal does not completely seal at the top right corner, causing condensation to form on the seal. Also, the refrigerator doors open too easily. When closing the left door, it sometimes pushes the right door slightly open, allowing cold air to escape.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 10, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 636905.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect size for 2
on December 8, 2024
Posted by: hogriderj
[This review was collected as part of a promotion.] Very pleased with the functionality of the refrigerator. I think my favorite feature is the fingerprint resistance finish of the stainless exterior. We bought this French-door style to fit in a 36-inch space. It is a perfect size for two people.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 9, 2024
Posted by: Ken62
[This review was collected as part of a promotion.] I bought this about a month ago. The veggie drawer keeps falling off. Née a repair guy to fix it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not so roomy, but fit a tight space.
on December 10, 2024
Posted by: Jo Anne
[This review was collected as part of a promotion.] I bought this to replace a Kenmore elite that was nearly 20 years old (made by Whirlpool). My old fridge was a perfect, spacious top freezer model, with on door cold water dispenser. The freezer ice maker could be adjusted for faster service if needed. It even had automatic door closure. When a thermostat part needed replacing, we found out it was no longer available. I looked for similar features in a new fridge. I dislike the narrow shelves of side-by-sides, so went with French door, bottom freezer. I could not fit the standard 36" model into my space, so had get the 30" model. There is a lot less room in this model than my previous fridge. I have been able to finagle the shelves to get tall items in, but moving the adjustable shelves was no easy feat. The cold water is not as chill as my old fridge, but acceptable. The crisper drawers and ice maker work fine. The removable condiment door shelf is a wasted feature. All in all this is a very decent refrigerator that seems to work well. Since my beloved old refrigerator was a Whirlpool, I wanted to stick with that brand.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on December 12, 2024
Posted by: GEM1
from Halifax
[This review was collected as part of a promotion.] I finally have a fridge that does all that I want. I love the ice maker and water dispenser. It was very easy to install and was up and running right away. It has all the features that I want as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com