Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
1,802
4 Stars
921
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,429 out of
2,890)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Lemon
on March 27, 2024
Posted by: Alan 66
[This review was collected as part of a promotion.] Less than 30 days and it quit cooling. Been waiting for parts for 2 weeks. Lost all contents in unit. Don't know how much longer until it gets fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fabulous fridge!
on March 27, 2024
Posted by: Tom24
from Cheshire ohio
[This review was collected as part of a promotion.] I've only had this for a week but if someone tried to take it there'd be a major fight in the kitchen floor! 😆 . I didn't think I'd ever own a French door fridge due to the size of them!! Thank you for making a compact size without sacrificing internal space!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the bottom freezer
on March 27, 2024
Posted by: Gigi
[This review was collected as part of a promotion.] So far, I am really enjoying it! I really love having the freezer on the bottom. I have rearranged it a couple times on the inside as this is a new design for me. But I think once I find just the right fit, I will enjoy it even more!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 30, 2024
Posted by: Linda3
from Norton Shores, Michigan
[This review was collected as part of a promotion.] I bought this a month ago. I love it. It has made my life a little easier with the organization of the shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exceeds My Expectations
on March 31, 2024
Posted by: Sarita
[This review was collected as part of a promotion.] I love my new refrigerator. Let me tell you why. I needed a bottom freezer. Bending to get in the fridge was just too hard. I wanted French doors because that's what I've had. Needed an icemaker, too. Once I saw new fridges had inside water dispensers, of course, I wanted one. BUT my space is really small. I couldn't get French doors. I found this online. and it is perfect! Right doors, right size, right ice and water -- and guess what - water and ice are filtered! I coldn't ask for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Avoid, read reviews, purchase at your food's peril
on April 6, 2024
Posted by: meets_nickname_length
from Halifax, NS
BEWARE! Ours failed after 8 months, several rounds of tech service completed/parts replaced, still non operable. Relays, then main board then compressor replaced with about a week between. Been almost a month with our nearly brand new fridge just taking up floor space. Currently waiting on either an evaporator or a condenser to arrive as fridge now at least runs instead of intermittently buzzing, but still only blows warm air. In spite of being a large brand, no parts available locally; each round of repairs involves waiting for a part to arrive ~ 1 week, as well as tech appointment availability. We were disappointed after our LG fridge failed after 4 years, but this takes the (unrefrigerated) cake. Admins please save your canned disappointment/contact us comment as we have already contacted you/supplier/service company, etc. and are back in the waiting for part shipment phase, again, for resolution. Just wanted to add the review to the rest as a warning.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, April 8, 2024
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (279721051). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
on April 13, 2024
Posted by: Joanne
from Spotswood, new jersey 08884
[This review was collected as part of a promotion.] I've had this for 36 DAYS and it needs a new motherboard? Not acceptable. I want this item replaced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 518690.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Looks Good-Dosen't run
on April 14, 2024
Posted by: JJJP
from Philadelphia Pa
[This review was collected as part of a promotion.] Deliver and at first ran fine. In less than 10 days it stopped running ruining half of the items in the freezer section. Now have to go through process of having a tech come out for a determination which will take days without the fridge. Extremely disappointing. Maybe I should have repaired my 16-year-old Maytag instead of buying this disappointment.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 519076.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com