Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,340 Reviews)
Rating breakdown 3,340 reviews
5 Stars
1,804
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Love it
on September 15, 2024
Posted by: The house in PR
from Puerto Rico
[This review was collected as part of a promotion.] I got the refrigerator a month ago because it was the right size for the spot, I needed it for. Has plenty of room and I can see everything inside the frig, I love it thank you
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 17, 2024
Posted by: bill
[This review was collected as part of a promotion.] refrigerator was heavily damaged; door gap was ridiculous, funny that they sent a tool to adjust it yourself
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 594577.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the model
on September 17, 2024
Posted by: Kim702
[This review was collected as part of a promotion.] I really like this refrigerator but the only thing that I was upset about is it only had a the water on the door not any ice. I looked at all other brands and none of them had the dispenser on the door. This was the only brand that I found with only the water dispenser. I don’t know why but I think it is because of the size of the refrigerator. I do like it and I don’t have to squat to look for something to eat and it’s easy to find things in it!
Written by a customer while visiting whirlpool.com
Customer Rating
3
missing open door alarm
on September 17, 2024
Posted by: Nurse Jane
I find the left door on my French door refrigerator doesn't always close tight and there is No Alarm to alert that it is open. Very frustrating to find the door not tightly closed after an hour.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice in kitchen. I live in older house.
on September 20, 2024
Posted by: Salmon
[This review was collected as part of a promotion.] Adequate. Interior leaves little room for wine bottles or milk containers. I bought on line. I did not have chance to get to store. I had a smaller older one door refrigerator. It actually had more usable space. But ice maker broken.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stainless steel refrigerator
on September 21, 2024
Posted by: ANGIE B
[This review was collected as part of a promotion.] I purchased this refrigerator almost two months ago and so far it's doing okay. I will update as time pass.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 25, 2024
Posted by: Him123
[This review was collected as part of a promotion.] Good refrigerator, spacious and works well, Perfect for family as freezer as well well designed
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needs design redo but hoping for longevity
on October 5, 2024
Posted by: Larry6
from Glen mills pa
[This review was collected as part of a promotion.] Pros: filtered water in the door, French door bottom freezer with icemaker that fits in a 30 inch space.
Cons: The temperature controls are designed for kindergarten mentality- really 1 to 5 snowflakes? GE gives me adult numbers. I tested the interior with a temperature probe and had to raise the refrigerator to 4 snowflakes to get to the temperature range Whirlpool recommends. That's troubling. Three snowflakes should hit that range and I have no option to adjust between 3 snowflakes and 4 snowflakes so the temp is cooler than I would choose. I guess consumers are just considered flakes. There are virtually no possible adjustments for the interior shelves. The partially sliding shelf does not seem stable and doesn't really help to place tall items because you lose so much space behind the tall items and on the sliding shelf itself. I just ended up removing that whole shelf. Whirlpool states not to place perishables like milk in the door bins-- well then provide a place for milk on the interior shelves. The similar LG has a much better interior design, but LG condenser longevity is in question mine died at year 6, that's why I am giving whirlpool a try. If you pass the longevity test I could increase by a star.
Cons: The temperature controls are designed for kindergarten mentality- really 1 to 5 snowflakes? GE gives me adult numbers. I tested the interior with a temperature probe and had to raise the refrigerator to 4 snowflakes to get to the temperature range Whirlpool recommends. That's troubling. Three snowflakes should hit that range and I have no option to adjust between 3 snowflakes and 4 snowflakes so the temp is cooler than I would choose. I guess consumers are just considered flakes. There are virtually no possible adjustments for the interior shelves. The partially sliding shelf does not seem stable and doesn't really help to place tall items because you lose so much space behind the tall items and on the sliding shelf itself. I just ended up removing that whole shelf. Whirlpool states not to place perishables like milk in the door bins-- well then provide a place for milk on the interior shelves. The similar LG has a much better interior design, but LG condenser longevity is in question mine died at year 6, that's why I am giving whirlpool a try. If you pass the longevity test I could increase by a star.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 7, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #604065.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #604065.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com