Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,340 Reviews)
Rating breakdown 3,340 reviews
5 Stars
1,804
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Adjusting but I like my new fridge.
on June 29, 2024
Posted by: Bunny
[This review was collected as part of a promotion.] I had a little difficulty adjusting the shelves to fit taller containers of milk and juice. Perhaps I should look on line for suggestions .
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 29, 2024
Posted by: rick refig
[This review was collected as part of a promotion.] I love it, but I feel the doors need allined. And the delivery man did not do this.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like it so far
on July 1, 2024
Posted by: Reviewman
[This review was collected as part of a promotion.] This fridge is great except for two things.
1: It's slow about making ice but I'm betting it's just as fast as all the other fridges out there.
2: The water dispenser leaks a few drops after you walk away. My guess is they all do. I solved it by buying these "Drip tray pads." I cut them to fit my dispenser and they work perfectly. You just have to make sure they are "right side up."
Search Amazon for: "Refrigerator Drip Tray 7.9”x3.2” - Highly Absorbent, Triple Layered, Diatomite Fridge and Water Dispenser Drip Mat."
1: It's slow about making ice but I'm betting it's just as fast as all the other fridges out there.
2: The water dispenser leaks a few drops after you walk away. My guess is they all do. I solved it by buying these "Drip tray pads." I cut them to fit my dispenser and they work perfectly. You just have to make sure they are "right side up."
Search Amazon for: "Refrigerator Drip Tray 7.9”x3.2” - Highly Absorbent, Triple Layered, Diatomite Fridge and Water Dispenser Drip Mat."
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible purchase
on July 1, 2024
Posted by: N/A None
[This review was collected as part of a promotion.] Will not stay cold. I’ve had to throw my food out twice and I’ve only had this refrigerator since December 2023 I’m sick of it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 559243.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious and Works Like a Charm!
on July 2, 2024
Posted by: JeCass
from Muskegon, MI
[This review was collected as part of a promotion.] We bought this refrigerator about three weeks ago to fit in a tight spot in our small kitchen. It is the perfect size for the two of us and works like a charm. The interior (including in-door removable shelves) is spacious and allows for easy arrangement of a variety of food containers. The vegetable crisper drawer with the special filter keeps veggies fresh and crisp longer than any refrigerators that I have ever owned. The in-freezer ice maker refills the large bin consistently so we never run out of ice. The freezer drawer has plenty of room for meats, vegetables, containers of homemade soup as well as breads and muffins. I highly recommend this medium size refrigerator for small families or couples.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Water dispenser, icemaker, pull out freezer drawe
on July 5, 2024
Posted by: kstock
[This review was collected as part of a promotion.] Outside water dispenser is fantastic, no more bending down to se what's at the back of the shelves, I open the doors I see everything. My back and knees love it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I trusted Whirlpool to build a better refrigerator
on July 9, 2024
Posted by: Quiggy
[This review was collected as part of a promotion.] I bought this refrigerator about 45 days ago after waiting months for it to be in stock. I needed a 30" width unit. I am pleased overall but have found two nagging problems.
#1 It is nearly impossible to get the shelves out and back to adjust their height the doors don't open wide enough for them to come straight out.
#1 It is nearly impossible to get the shelves out and back to adjust their height the doors don't open wide enough for them to come straight out.
#2 This refrigerator is very Noisy the solenoid that feeds water to the icemaker is loud and comes on and goes off with a loud mechanical clank.
And when the Ice drops out of the icemaker it sounds like it's being dropped from five feet instead of five inches.
And when the Ice drops out of the icemaker it sounds like it's being dropped from five feet instead of five inches.
#3 The on the door water dispenser has the same Noisy solenoid issue as the icemaker it is very loud with a mechanical clank.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 10, 2024
Posted by: Marv
[This review was collected as part of a promotion.] Excellent unit really nice. Just what I wanted. Very pleased
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com