Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,340 Reviews)
Rating breakdown 3,340 reviews
5 Stars
1,804
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
?
on June 3, 2024
Posted by: Don’t know any
[This review was collected as part of a promotion.] Disappointed that the right drawer does not close all the way and at times the refrigerator makes loud sounds.
It’s also hard to use lots of space between shelves.
The door water dispenser is great along with the ice maker.
It’s also hard to use lots of space between shelves.
The door water dispenser is great along with the ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So happy with my new fridge!
on June 3, 2024
Posted by: Deborah
[This review was collected as part of a promotion.] Very pleased. So much space. I have wanted this 30” French door fridge with water and ice for a long time!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Tough to make spaces work
on June 4, 2024
Posted by: Candy
[This review was collected as part of a promotion.] The placement of the shelves is not good. There is little space between them, and only a tiny space is available for a taller pitcher or 2 liter bottle, and then only if you give up some of the shelf space. (Part of one shelf slides back to create the taller space) The water filter takes up too much room as well.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Buyer Beware
on June 5, 2024
Posted by: Hi there!
We bought this refrigerator May 1, 2024. Two weeks after delivery it stopped working. Authorized Whirlpool Service company could not come to look and see what was wrong for 9 days. The compressor was bad, so they are ordering a new one and won’t be able to install for another 2 weeks. So we will be without a refrigerator for a month. Not happy and terribly inconvenienced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 546886.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great quality
on June 5, 2024
Posted by: S&B23
from Greensburg, PA
[This review was collected as part of a promotion.] Great quality, spacious and easily accessible compartments
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features & size!
on June 5, 2024
Posted by: Sally1317
[This review was collected as part of a promotion.] The size of this refrigerator is perfect for my kitchen. And I am very happy with the features like the drawer freezer, water dispenser on the outside of the fridge door and many others. Whirlpool appliances are the best!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the look!
on June 5, 2024
Posted by: BevT
from Hellertown, PA
[This review was collected as part of a promotion.] We’ve had our fridge for a few weeks now. I’m very happy with it, love having the freezer on the bottom.
Vegi drawer seems to be a bit cold, but not sure if we change the temp if everything else will be cold enough! (I like my drinks to be good and cold)
I also expected the water dispenser to be colder than it is.
Vegi drawer seems to be a bit cold, but not sure if we change the temp if everything else will be cold enough! (I like my drinks to be good and cold)
I also expected the water dispenser to be colder than it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needed Replacement
on June 6, 2024
Posted by: Mark
[This review was collected as part of a promotion.] Needed a new unit after compressor went on my Kenmore Elite.
So far am happy with purchase only problem is getting use to water taste, I am used to using bottled water. Would like to see temperatures rather than snow flake, other than these items We are pleased so far.
Will need another refrigerator for. second home soon, will consider another Frigidaire.
So far am happy with purchase only problem is getting use to water taste, I am used to using bottled water. Would like to see temperatures rather than snow flake, other than these items We are pleased so far.
Will need another refrigerator for. second home soon, will consider another Frigidaire.
Written by a customer while visiting whirlpool.com