Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Awesome Support Staff
on April 30, 2024
Posted by: Blessed Beyond
from Philadelphia, Pa
[This review was collected as part of a promotion.] The representative from Whirlpool was absolutely phenomenal. He explained what the problem was and how he was going to solve it . His knowledge and skills in resolving the problem was excellent. Thank you Whirlpool for not only my beautiful refrigerator but for also the wonderful experience of the support and knowledge of those who is in place to ensure that my refrigerator operates the why Whirlpool designed it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mixed!
on May 3, 2024
Posted by: Fridge
from Fort Myers, FL
[This review was collected as part of a promotion.] Love the French doors and the various size drawers. I like the split shelf on the left, which is where OJ bottles go because they don't fit on the top shelf. Very unhappy with: 1) No place to put a large bottle of white wine (1.5L) standing up. I have to store them on their side and I'm afraid the wine will spill out. Have had to resort to screw-top bottles. I won't put them in the door because I'm afraid they will fall out and that spot is already taken with seltzer bottles. 2) I hate the freezer. There's no place for a whole frozen pizza. 3) Missing a butter storage area. Unfortunately, we had to go with a smaller fridge due to space constraints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A must have
on May 4, 2024
Posted by: Kayla
from Kitchener, on
[This review was collected as part of a promotion.] I bought my fridge a month ago. I absolutely love it very spacious and well lite. Exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Just wanted a french door and smaller in fiscal s
on May 5, 2024
Posted by: Rick
[This review was collected as part of a promotion.] Bought a month ago, came damaged, and needed repairs for annoying noise at running
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 531785.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great
on May 7, 2024
Posted by: Alans
[This review was collected as part of a promotion.] Overall very pleased with the fridge. Great room inside. Shelving very accomidating.
Veg drawers do not fit well.
Do not like the idea of so many replacable filters
Door shelving does not accomidate large items
Veg drawers do not fit well.
Do not like the idea of so many replacable filters
Door shelving does not accomidate large items
Written by a customer while visiting whirlpool.com
Customer Rating
1
Compressor broken 2 weeks after purchase
on May 7, 2024
Posted by: none
from Fairfax, VA
[This review was collected as part of a promotion.] I bought this 2 weeks ago brand new and the compressor was broken.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 532564.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Would buy again
on May 8, 2024
Posted by: 1 Cat Short of Crazy
from Centennial, CO
[This review was collected as part of a promotion.] This is the second whirlpool fridge I've bought and I would 100% buy another. It is easy to organize and clean. The only thing that is not great are the shelves in the doors. They are too deep on the 30" fridge and you can't make them work in any configuration. There just isn't enough vertical room. Everything else about this appliance is top notch.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
disappointing storage features
on May 9, 2024
Posted by: bob22
from Portland, OR
[This review was collected as part of a promotion.] It's nice looking but storage compartments are less than ideal. There's no place for dairy (butter) storage the meat/deli compartments is pretty shallow though wide. The compartments in the doors don't allow for storing anything tall except in the the very top compartments.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com