Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
1
No buy
on April 24, 2024
Posted by: Maria
from Miami
Noooo, buy this refrigerator, it's expensive for fun, the water never comes out cold from the dispenser, now my refrigerator has broken in less than 3 years after purchasing it, this product is useless
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 524610.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Pleasantly Surprised
on April 24, 2024
Posted by: BillsMafiaGirl
from Buffalo, NY
[This review was collected as part of a promotion.] I am really liking this fridge even though I was not given much choice in products. I was limited to size due to the space i am working with. Refrigerators are so tall these days! This appliance, albeit smaller than the one it replaces, feels larger inside. I can really "see" everything compared to my previous sidexside. I love the bottom drawer that transverses the whole bottom of the fridge and enables me to see everything in it!
The Freezer feels roomy and the ice holder is so much larger than my previous appliance. Very handy for parties.
The aesthetics of this appliance are really nice too. Makes my kitchen look nice.
The Freezer feels roomy and the ice holder is so much larger than my previous appliance. Very handy for parties.
The aesthetics of this appliance are really nice too. Makes my kitchen look nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not recommend
on April 25, 2024
Posted by: Rober
Terrible refrigerator, don't spend your money for nothing, the water from the dispenser never comes out cold, it comes out like water from the tap, I bought this refrigerator for the space because it's the only one that could fit me and I wasted my $, now it doesn't want to freeze suddenly It is starting to defrost and it is less than 3 years old since it was purchased.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 26, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 525319.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It will do!
on April 25, 2024
Posted by: MBurt
[This review was collected as part of a promotion.] I bought this a few weeks ago, I like the way it looks on the outside. It is very compact in the inside which is not the best but I am making it work. I also do not care for how the door opens and closes. You have to be sure to close the left side where the water maker is before you can close the right side which is a little irritating.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Down sized for a better fit
on April 27, 2024
Posted by: Ohio Couple
from Ohio
[This review was collected as part of a promotion.] Our old refrigerator died two days after a kitchen facelift was completed. Whirlpool has good reviews so we were pleased to find this one on sale. It's 3” narrower than our old one, which is ideal for its location in our kitchen. The layout of shelves, drawers, and door bins gives us a variety of ways to store our food. We especially like the info panel and water dispenser on the door front and the large ice cube bin in the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great look and features.
on April 29, 2024
Posted by: Twaalke
[This review was collected as part of a promotion.] Have had the fridge for about a week and a half. So far so good. Like the look, seems to keep fresh fruit and veggies fresh for longer. Love the layout.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 29, 2024
Posted by: no nickname
[This review was collected as part of a promotion.] Still trying to get used to it. So different from my past refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Packs a lot of punch for a small footprint!
on April 29, 2024
Posted by: Scooter McNutty
from United States of America
[This review was collected as part of a promotion.] I purchased this to replace my previous unit which I had for over 20 years. The last refrigerator was a work horse, so this one will have some big shoes to fill. We previously simply had a top freezer and bottom refrigerator, but wanted to try this French Door model. Our house was not made to house a normal 35 inch model, so we did look around quite a bit to find one that fit the opening and had the features that we wanted. From the delivery and install, things could not have gone smoother. I am still getting used to the freezer on the bottom, but I'm sure this will get better over time. One thing that concerns me is the potential for the ice to drop down as the drawer is opened causing the ice to fall behind the drawer. This seems like it could happen frequently and would be a pain to clear up. Overall, this refrigerator has a lot of space inside for not a lot of space outside and I am very happy with it so far. Let's hope this one will be the workhorse my last one was and run for another 20 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com