Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
2
Very disappointed
on February 14, 2024
Posted by: Gfb203
from West Islip, Ny
[This review was collected as part of a promotion.] The only thing I like about the fridge is the stainless steel finish. The interior is so small and and poorly designed that it feels like I have no room for my families food. I can’t even stand up a bottle of apple juice unless I remove one of the door trays and place it there. I’m very disappointed and now I have to try and sell this fridge and look for another new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, February 21, 2024
We manufacture several different models with various features and accessory designs in trying to provide Refrigerators that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
No Storage
on February 15, 2024
Posted by: George S
from Calgary, AB
[This review was collected as part of a promotion.] This fridge was an upgrade from the builder, but it's not that great. There is no room to put bottles of pop unless you slide a shelf but then you lose more space. The water dispenser and ice maker are good.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Social Care Canada, February 19, 2024
Hello, George S! Thank you for taking the time to review your Whirlpool refrigerator. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (278263630). Thank you! -Kelly
Written by a customer while visiting whirlpool.com
Customer Rating
4
smaller inside but i still love the looks
on February 15, 2024
Posted by: betl
[This review was collected as part of a promotion.] bought this to replace old 30 inch refrigerator but smaller inside than my 18 cu.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the bottom freezer
on February 16, 2024
Posted by: Karena
[This review was collected as part of a promotion.] We are very happy with our refrigerator it is exactly what we wanted
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features and size that was needed
on February 16, 2024
Posted by: bett
from NEW PORT RICHEY FL
[This review was collected as part of a promotion.] Purchased 3 weeks ago. WRF560SEhw White, difficult to find.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Same size as old fridge but seems smaller inside.
on February 18, 2024
Posted by: sierragmc
from Port Perry Ont.
[This review was collected as part of a promotion.] Since buying the new refrigerator we have noticed it makes quite a lot more noise than our old one, also the doors don't close easily seem to clunk unless you close the right one first.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on February 18, 2024
Posted by: Frig
[This review was collected as part of a promotion.] Love this refeigerator. It's the perfect size. Like having rhe water dispensor in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
2
30 inch wide fridge
on February 19, 2024
Posted by: Fridge
[This review was collected as part of a promotion.] Not happy with the water dispenser, I shouldn’t have to run a glass full of room temperature water before I get the cold water. This is very frustrating. And the plastic that the crispers are made out of are very flimsy plastic it feels like they will break as you pull them out.
Response from whirlpool.comBy CA SOCIAL CARE, February 22, 2024
Hello! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (278364114). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com