Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Awesome features!
on February 2, 2024
Posted by: Gary
from Coleman, Michigan
[This review was collected as part of a promotion.] Had the new refrigerator about a month now and we are extremely happy with it. It not only looks awesome but works great. Can't wait until we receive our other new appliances from Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for a small family !
on February 3, 2024
Posted by: Ale.V
[This review was collected as part of a promotion.] I bough this a month ago and I happy with my product
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still playing with the shelves
on February 3, 2024
Posted by: Malia
[This review was collected as part of a promotion.] Still getting used to all the features. I really like the freezer drawer,
previously had a side by side. This freezer has a lot more room and the ice maker
is great.
previously had a side by side. This freezer has a lot more room and the ice maker
is great.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Expensive water filter
on February 7, 2024
Posted by: Bob 129
[This review was collected as part of a promotion.] This was the only fridge that would fit our opening in the kitchen. We are not impressed with the high cost of replacement water filters. The model is easy to keep clean.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on February 7, 2024
Posted by: DanD
[This review was collected as part of a promotion.] Leaking from the water valve inlet port (not the water supply line. )
Ice machine noisy. Water dispenser drips when not in use.
Water in door is not very cold. Inside does not allow you to store larger containers.
Prefer to have the handle of the crisper on the top of the drawer not the bottom
Water dispenser drips after filling glass. Need to dry the dispenser tray after every use.
Ice machine noisy. Water dispenser drips when not in use.
Water in door is not very cold. Inside does not allow you to store larger containers.
Prefer to have the handle of the crisper on the top of the drawer not the bottom
Water dispenser drips after filling glass. Need to dry the dispenser tray after every use.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, DanD. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 479587.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Fridge
on February 9, 2024
Posted by: Bernie
from Steinbach, Manitoba
[This review was collected as part of a promotion.] We have had the fridge for about six weeks. It is mostly good, two small issues. One is that the water dispenser spout keeps on leaking. I have tried doing what the owners manual says but that has not helped. We also noticed that the left door does not close very easily, we have to push it quite hard to close. The right door closes fine. Other than that it works well and looks good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Fridge for a Small Space!
on February 12, 2024
Posted by: Bill58
[This review was collected as part of a promotion.] I bought this fridge for my studio apartment and I'm extremely happy with it. It is very quiet and has everything that I need in a 30 inch wide fridge!
Written by a customer while visiting whirlpool.com
Customer Rating
3
SHIPPING PLASTIC CONCERN
on February 12, 2024
Posted by: FXUNCUT
from NO CHESTERFIELD VA.
[This review was collected as part of a promotion.] I have had the refrigerator 2 months. So far it is working well. I do not like all the bits of plastic sticking out from seams and joints. It makes the fridge look ugly. The delivery person said take a razor and cut them. I do not feel comfortable doing that. I know it is wrapped for protection but now I have these ugly little pieces of plastic sticking out of the front door and water dispenser.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com