Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
2
Good Freeze, but bad fridge temps
on January 23, 2024
Posted by: Hew171
from Iowa
[This review was collected as part of a promotion.] Basically purchased to replace our fridge that died and had no other options. Being a whirlpool I had higher expectations shelving is very limiting and on max cold setting the fridge barely hits the min 40degrees.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2024
Hello Hew171,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 472164.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 472164.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect for those who need a smaller fridge.
on January 24, 2024
Posted by: JMcG
from Texas
[This review was collected as part of a promotion.] This appears to be a decent fridge...only had it a week now. We'll see. Layout is acceptable given the limited interior space in comparison to my previous 25 cu fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice looking, poorly made
on January 25, 2024
Posted by: Nancy
from New York
[This review was collected as part of a promotion.] This is the second Whirlpool refrigerator I have purchased that I've had a problem with it leaking. Against my better judgement, after having a Whirlpool refrigerator that only lasted 6 years, I purchased a second one 3 weeks ago. It is already leaking internally, and the ice make has stopped working. 3 WEEKS!!! Totally unacceptable
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 26, 2024
Thank you for sharing your insights with us, Nancy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 472896.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fridge but i might rethink
on January 28, 2024
Posted by: Sharze1
[This review was collected as part of a promotion.] Fridge is nice. But the left door doesn't close easily and it does not alarm to tell you a door is open. I think it should, as it beeps with freezer door open. I don't like the door shelf on bottom left because it isn't tall enough for many things
I would recommend this to a friend!
Response from whirlpool.comBy CA SOCIAL CARE, January 29, 2024
Hello, Sharze1! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (277742743). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features
on January 29, 2024
Posted by: Jack Chow
[This review was collected as part of a promotion.] Everything I wanted. Only negative…easy to miss that the fridge double doors aren’t closed tight
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Same as before
on January 30, 2024
Posted by: Ed&Sal’s#2
from Villages, Florida
[This review was collected as part of a promotion.] Delivery arrived with no damages. Plastic egg container in refrigerator was missing. How do I get one. We had one in the appliance that was returned.
Few nicks and scratches on my door frame that I will touch up.
Two delivery employees were pleasant and went about their business in a timely manner.
Few nicks and scratches on my door frame that I will touch up.
Two delivery employees were pleasant and went about their business in a timely manner.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Exterior design is nice
on January 31, 2024
Posted by: Joyce
[This review was collected as part of a promotion.] I brought the fridge in November but didn’t hooked it up till January 2024. The fridge drawer doesn’t sit well and the keep falling off . The fridge isn’t as spacious inside and was disappointed that it doesn’t dispense ice
Response from whirlpool.comBy CA SOCIAL CARE, February 5, 2024
Oh no, Joyce! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (277846531). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect choice.
on February 2, 2024
Posted by: Jerry
[This review was collected as part of a promotion.] This model was perfect for our limited space townhouse. So far we love it. It keeps drinks nice and cold. Enough space for us. We love the wide drawer to keep lunch meats and bacon plus many other items. Looks great in our kitchen.
Written by a customer while visiting whirlpool.com