Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
1,802
4 Stars
921
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,429 out of
2,890)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Very happy
on June 29, 2023
Posted by: NicoleC
from Marlton NJ
[This review was collected as part of a promotion.] I’m quite happy with our new fridge…I do love the fridge component being on the top versus bending and crouching with my old unit. The space is a little tight, but I’ve been working on not overstuffing it like I used to (and losing most of my groceries)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Handy
on June 29, 2023
Posted by: Joe88
from Wisconsin
[This review was collected as part of a promotion.] We love our new refrigerator/freezer! Lots of space; easy to arrange items on shelves or in Door bins. Bottom loading freezer easy to reach.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the bottom freezer
on July 13, 2023
Posted by: Jeffers
from Raleigh, NC
[This review was collected as part of a promotion.] Love the fridge. So easy to adjust shelves. Bottom freezer is awesome.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator but could be better.
on August 20, 2023
Posted by: EISS
from Long Island, NY
[This review was collected as part of a promotion.] Overall this is a good but not but not a great refrigerator with some features that need to be fixed or refined:
After seven weeks of use the refrigerator section stopped receiving cold air and was swapped with a new refrigerator. Both refrigerators run quiet but not whisper quiet. When you close the right crisper drawer first and then the left one, the right crisper door pops open. Finally when the icemaker storage bin gets very full and you open the freezer door, some ice cubes can spill out.
After seven weeks of use the refrigerator section stopped receiving cold air and was swapped with a new refrigerator. Both refrigerators run quiet but not whisper quiet. When you close the right crisper drawer first and then the left one, the right crisper door pops open. Finally when the icemaker storage bin gets very full and you open the freezer door, some ice cubes can spill out.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love My new refrigerator.
on August 23, 2023
Posted by: Robin74
from Vassar, MI
[This review was collected as part of a promotion.] We've had this for about 2 months now and running fine. We had a side by side previously and this one by far is a lot more efficient as far as food storage. No more searching the shelves for items. Everything is visible. One thing to consider is the icemaker is in the pull-out freezer not the door. No biggy to us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool still the BEST!
on September 1, 2023
Posted by: Whirlpoolfan4life
from St Louis, MO
[This review was collected as part of a promotion.] Bought this refrigerator about a month ago and we love everything about it. The layout inside is ideal and the refrigerator works extremely well. Whirlpool products always seem to perform better, last longer and look great. Why buy anything else?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love My Refrigerator!!
on September 1, 2023
Posted by: Bailey
from Huntington, WV
[This review was collected as part of a promotion.] My old refrigerator died so, I bought this one and I love it! The shelves go down so you can fit gallon jugs in and you can put gallon jugs in the sides of the door also!. I got the stainless steel and fingerprints don’t show which is awesome!. Will never buy an LG brand again it only lasted exactly five years which is totally ridiculous to pay so much money and it only last that long.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Offered features I wanted, just doesn't deliver.
on October 2, 2023
Posted by: Tom G
from Manteo, NC
[This review was collected as part of a promotion.] This refrigerator was ordered in July and delivered and installed 9/2, water dispenser and ice maker failed after 14 days! Service tech not due out for two weeks.At this point not happy with this purchase, hopefully will work properly following repair.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 9, 2023
Thank you for sharing your insights with us, Tom G. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 405707.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com