Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Time will tell!
on December 12, 2023
Posted by: Ice maker
from Ocean City, Maryland
[This review was collected as part of a promotion.] This is a replacement refrigerator for prior purchase that never worked properly. Time will tell if the new one works properly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very nice fridge.
on December 13, 2023
Posted by: Gkiw
[This review was collected as part of a promotion.] We’ve had this fridge for almost a couple of months. It’s been great. We really like it. Keeps perfect temperature. Ice maker works great. Front door water dispenser is handy. Wish the temperature of the water was more consistent. Sometimes it’s not cool enough. There were a couple of workmanship issues but they got resolved quick. For 2 people this fridge has plenty of room. Overall we are very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
You will not be disappointed
on December 13, 2023
Posted by: Daniel
[This review was collected as part of a promotion.] We love the exterior design and functionality of the inside. Exactly what we wanted.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy
on December 16, 2023
Posted by: Carol6041
from New Hampshire
[This review was collected as part of a promotion.] My food is freezing in the refrigerator section. I had to keep lowering it, and it’s a 1. I can keep no vegetables! Also the water dispenser is very slow! I had the same one prior to this one, and never had an issue. I still have plastic around the dispenser, door panels, and handles! The protective wrap is beneath them and there is no way to remove it! I can’t keep Ann wine bottles or other tall bottles without removing an entire shelf.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great storage and features
on December 17, 2023
Posted by: Saskboater
[This review was collected as part of a promotion.] The ice maker and water distributer are great. Lots of storage and adjustable shelves make storing items easy
Written by a customer while visiting whirlpool.com
Customer Rating
3
Deli tray, water dispenser, ice maker.
on December 19, 2023
Posted by: The new fridge
from Cameron NC
[This review was collected as part of a promotion.] Love the style the sliding deli tray! The ice maker is awesome! It keeps me loaded with ice and I go through a lot preparing thermoses and such.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Bad luck
on December 26, 2023
Posted by: Dano1
from Laramie Wy
[This review was collected as part of a promotion.] I bought this a few months ago and after three and half weeks the compressor was dead. Thank goodness it was covered by warranty. It took them over 3 weeks to replace it with a new one. If it wasn't so cold in the garage Im not sure what we would have done. Delivery was also a nightmare. Whirlpool told me after the delivery date had come and gone it was the delivery companies fault. After being told for three days it would be the next day we finally received it. The delivery guys were awesome. They said it was actually whirlpool who didn't label anything at the warehouse so they were not allowed to take it. It is an attractive fridge and it seems to be working for now. We will see.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 28, 2023
Thank you for sharing your insights with us, Dano1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 456025.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
French Door Refrigerator
on December 26, 2023
Posted by: GJJJ
[This review was collected as part of a promotion.] We needed new appliances and our research showed whirlpool was the way to go. Love the French doors and freezer on bottom.
Shelf with slide in shelf was broken and we are waiting on new shelf to arrive
Shelf with slide in shelf was broken and we are waiting on new shelf to arrive
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com