Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,341 Reviews)
Rating breakdown 3,341 reviews
5 Stars
1,804
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Needs more flexible shelving
on November 28, 2023
Posted by: Angel
from Boston MA
[This review was collected as part of a promotion.] This refrigerator cools much better than my old one. It keeps all food much fresher.
What I don't like about it is that there is not much leeway about the shelving. It doesn't seem to fit as much as my other refrigerator because of this.
What I don't like about it is that there is not much leeway about the shelving. It doesn't seem to fit as much as my other refrigerator because of this.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not good not enough space for gallonns of mjuice
on November 28, 2023
Posted by: Nanc
A lemon. A month after purchasing it started making ice on the bottom.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2023
Hello Nanc,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 438127.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 438127.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on November 28, 2023
Posted by: pat r.
[This review was collected as part of a promotion.] My main reason what is purchased was the filtered water Feature. The refrigerator Was installed by my contractors worker. The ice maker worked immediately but the water did not. I requested a tech visit to see what the problem was. He climbed over kitchen cabinet, used his phone as flashlight and said it was not a refrigerator problem. If the water Feature is fixed I will give it 5 stars
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, pat r.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 438264.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the Whirlpool frig
on December 2, 2023
Posted by: Joe41
[This review was collected as part of a promotion.] My Whirlpool frig is very nice because I open the doors and can see everything. Nice and bright with easy access. The freezer on the bottom is easy to view.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge
on December 2, 2023
Posted by: Debs
[This review was collected as part of a promotion.] Love everything about our new fridge. Only wish it had more space for taller/larger contents.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on December 3, 2023
Posted by: Rich C
from Connecticut
[This review was collected as part of a promotion.] Unit is smaller than I thought it would be, however the height at the door hinge is higher so that I can no longer open the cabinet doors above. Unfortunately today's appliances are not made for older houses. The shelves are not spaced optimally as well as the shelves on the doors. I had a week and have called repair twice already.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs some work
on December 5, 2023
Posted by: db100
[This review was collected as part of a promotion.] Nice fridge for the price but having issues with the ice maker with ice getting stuck in the maker and and you have to reach in the back and pull it out manually before any more ice can be made. This happens every so often and is very annoying. Other than that the fridge is nice and aesthetically appealing. Sent an email into whirlpool stating the problem but after 1 week haven’t heard back yet.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 7, 2023
Posted by: Harry2500
[This review was collected as part of a promotion.] We couldn’t be more pleased with the refrigerator.
Written by a customer while visiting whirlpool.com