Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,342 Reviews)
Rating breakdown 3,342 reviews
5 Stars
1,805
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Silver beauty
on November 8, 2023
Posted by: Unknown
[This review was collected as part of a promotion.] We are delighted with our stylish new Whirlpool refrigerator inside and out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 9, 2023
Posted by: Jenny
from Mpls MN
[This review was collected as part of a promotion.] I bought this refrigerator and I love it. I have had no issues, works great, so happy. Works so nice to have water on outside of door and ice maker in the freezer and not in refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Small useful space
on November 10, 2023
Posted by: loboexp
from Pompano Beach Fl
[This review was collected as part of a promotion.] It is much smaller than I anticipated even though its deeper than a counter depth. Doesn't hold bottles easily. The water in the door continues to come out after you remove your glass. I hated it from day 1.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 14, 2023
Thank you for sharing your insights with us, loboexp. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 426141.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fine features
on November 11, 2023
Posted by: Windstar
[This review was collected as part of a promotion.] I especially love the water filter on the door. Such a convenience and time saver.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good appliance with a couple of quirks
on November 11, 2023
Posted by: Ron C
from pickering, ON
[This review was collected as part of a promotion.] I have had this refrigerator for a couple of years. It has been good so far, except the freezer magnetic seal doesn't close completely. I have found that the freezer drawer needs to be occasionally pulled all the way out and then pulled further which appears to reset the drawer slides allowing the freezer to close completely. The filter for the water dispenser must be replaced with OEM filters as aftermarket ones cause the solenoid to cycle rapidly. Otherwise, it is a nice appliance that serves our needs well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent fridge for it's class
on November 11, 2023
Posted by: Smokinjoe
from Okotoks AB
[This review was collected as part of a promotion.] Not the best fridge we've owned but better than most. We need to keep on max cool to keep the temp at 4 but anything with moisture in at the back of the fridge always freezes so you have to be careful when packing the fridge
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great works as advertised.
on November 11, 2023
Posted by: Ceddy13
from Calgary
[This review was collected as part of a promotion.] This fridge fits in the space allotted. Works as expected. I like the smudge free finish. I like the ice maker in the bottom freezer. I wish there were more height adjustments for the shelves but it works well enough.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ok fridge
on November 11, 2023
Posted by: Jack v
[This review was collected as part of a promotion.] Door shelves were tough to get in the right spots. Too short to grab stuff but not tall enough to fit taller bottles. Freezer drawer got stuck a few times and got left open, melting everything
Response from whirlpool.comBy CA SOCIAL CARE, November 13, 2023
Hello, Jack v! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (275303757). Thank you! -Justine
Written by a customer while visiting whirlpool.com