Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,342 Reviews)
Rating breakdown 3,342 reviews
5 Stars
1,805
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Disappointed!
on September 1, 2023
Posted by: Valli
from NJ
[This review was collected as part of a promotion.] Left side door does not have a soft close feature. It's so complicated to reset it . This should have been done before the refrigerator was delivered. Also, Im pretty sure the refrigerator made a noise when door was left open by mistake. I only heard it once and I have this for 3 weeks. It's nowhere in the manual.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on September 2, 2023
Posted by: Bev S
from California
[This review was collected as part of a promotion.] I needed a new refrigerator after my sixteen year refrigerator broke down. The appliance contractor recommended Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Has everything I need
on September 3, 2023
Posted by: Romy
from Greensboro, N.C.
[This review was collected as part of a promotion.] My old fridge had problems, and I decided to get a new one. My repair man recommended Whirlpool. It works fine and has all the features I need.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's OK
on September 5, 2023
Posted by: Jim71
from Fort Lauderdale, Fl. 33315
[This review was collected as part of a promotion.] I bought a month ago and it's ok. the water dispenser is slow and the door does not make a noise if I don't close it all the way shout.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with Whirlpool 30in French Door
on September 6, 2023
Posted by: jarvmi
from Richmond, VA
[This review was collected as part of a promotion.] Our kitchen layout only allows for a 30in fridge and we find the options for this size are few. While looking at LG and Samsung model we stumbled up the Whirlpool offering. The quality, price, features, and reputation beat the competition so we selected this Whirlpool model. We are happy with this selection and would recommend Whirlpool to anyone shopping for a refrigerator. The no fingerprint finish was an added bonus. The surface stays smudge-free.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool quality
on September 6, 2023
Posted by: Cake quilter
from Washington state
[This review was collected as part of a promotion.] Whirlpool used to be a quality product. Not anymore. This is the second refrigerator we purchased. The first one came with outside trim missing and the insulation showing. The replacement had all the trim on, but we had to adjust the doors since cold air was leaking. The inside drawers do not fit correctly. I would look into other brands when this one’s gives out. Besides what we thought was a quality product, this refrigerator fit in the space available
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 13, 2023
Thank you for sharing your insights with us, Cake quilter. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 390106.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great little refrigerator!
on September 7, 2023
Posted by: Bobby
from Houston TX
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and as refrigerators go it is great! The only drawback is the icemaker is slow. This is a great fridge for a small family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functionality with style
on September 8, 2023
Posted by: Sig84
from Alexandria, VA
[This review was collected as part of a promotion.] I love this fridge. There are so many ways to organize the shelves to your needs and make the storage custom made for you. There is just the right amount of space in the freezer and it’s easy to access everything without having to dig out a bunch of stuff every time you need something. The fridge is also very efficiently sized so it can fit nicely into any space and won’t stick several inches out from your countertops or cabinets.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com