Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,342 Reviews)
Rating breakdown 3,342 reviews
5 Stars
1,805
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,431 out of
2,892)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Average
on August 10, 2023
Posted by: DDKC
from Catonsville, MD
[This review was collected as part of a promotion.] Had this fridge 2 1/2 months. Overall it's OK. Could use some improvements. Lighting is poor. Noisy water dispenser. No really good shelf configurations are possible. Crisper drawers are poor quality. Freezer drawer got stuck open and had to have a technician come out, was told it was a design error wich he remedied, but should have been fixed at the factory level by now! But it works, which is more than I can say for the Samsung fridge it replaced!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very poorly made
on August 10, 2023
Posted by: Jazzy
from Columbus Ohio
[This review was collected as part of a promotion.] I have only had the fridge for five months and the fan already went out and I have been waiting three weeks for part and told and other 2 before will be able to order
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 15, 2023
Thank you for sharing your insights with us, Jazzy. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 370913.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on August 11, 2023
Posted by: Zipep
from Canton, MA
[This review was collected as part of a promotion.] I bought my fridge about a month ago and I am very happy with it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poorly engineered
on August 13, 2023
Posted by: Got fleeced!
from North Dakota
[This review was collected as part of a promotion.] Poorly engineered. Water in door is warm. Icemaker very slow to make ice. Will not fill the tray after three days.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 14, 2023
Thank you for sharing your insights with us, Got fleeced!. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 372530.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Smaller size and water on the door. Nice feature.
on August 14, 2023
Posted by: Dave
from Owensville
[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago and so far it's been great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not Impressed
on August 15, 2023
Posted by: Elle
[This review was collected as part of a promotion.] Not impressed at all. I needed to defrost a 15 lb turkey abd the shelf vowed under the weight of it. It's much smaller than my previous fridge. At least the ice maker is good...for now. Ask me again in a year what I think.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on August 15, 2023
Posted by: Brat15
from Orange County New York
[This review was collected as part of a promotion.] I am so happy with this fridge. It is mallet than my last fridge which only lasted 6 years(not a whirlpool). It has lots of room and I do like the ice maker in the drawer better than on the door. Always liked whirlpool products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Leaking water dispenser
on August 16, 2023
Posted by: Annoyed
from Huffman Texas
[This review was collected as part of a promotion.] Purchased the refrigerator early August, water dispenser drips after filling glass. Need to dry the dispenser tray after every use. Very annoying to pay that much for a frig and have dry it every time you sue the dispenser
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com