Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
1,802
4 Stars
921
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,429 out of
2,890)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Love the new fridge
on February 18, 2023
Posted by: Bob238
from Michigan
[This review was collected as part of a promotion.] I bought this model because I have a smaller area available for the refrigerator in my kitchen. I didn’t want a side by side snd wanted the French door model. This one fits in my space and has all of the options that I wanted. It has adequate space and lots of door shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small But Mighty
on February 22, 2023
Posted by: MacP
from Lincoln Nebraska
[This review was collected as part of a promotion.] Whirlpool has always been my appliance of choice. Love that I was able to have the French doors with a bottom drawer in a smaller refrigerator. I think the refrigerator is beautiful and so happy with it. The layout inside the refrigerator works well for all types of food storage. The middle shelf with a slide back feature, to make room for taller items, is an option I really like. The drawers are a nice size and hold plenty of fruits and vegetables. The freezer is divided nicely and is also adequate for food storage. I thought I would miss the ice being in the door but, was surprised that I like the ice maker in the freezer. I am no longer picking ice up off the floor!
Very happy with my purchase.
Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doesn’t fingerprint on outside.
on March 2, 2023
Posted by: Disappointed Minnie
from Minnesota
[This review was collected as part of a promotion.] I bought this during Covid with limited selection for applications. It refrigerates that’s it. Gives no options in positioning of shelves. Disappointing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2023
Thank you for sharing your insights with us, Disappointed Minnie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 271157.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exactly What we wanted ✅🎉
on March 5, 2023
Posted by: IAMJ
from San Jose, ca
[This review was collected as part of a promotion.] Bought this a few months ago and we couldn’t be happier. Perfect fit for our small space yet still has benefits of water dispenser & ice maker, which is a hard combo to find in a small fridge especially in a double door/French style. Filters are easy to order and install. Love the snack long drawer. Easy to clean shelving. Worth the research in finding this gem.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too Small
on March 6, 2023
Posted by: Beasley
from Church Hill TN
[This review was collected as part of a promotion.] I thought it would hold a lot more food. It would be great if it had more freezer space. The water or ice dispenser does not work
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Vegetable crisper drawer problem and Frig light
on March 9, 2023
Posted by: BobS
from New York
[This review was collected as part of a promotion.] Had less than a month. Light hits taller objects. Crisper drawer will not close. Object in corner keeps it from closing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Had 2 weeks & already needed repairs
on March 12, 2023
Posted by: Caro47
from Charleston WV
[This review was collected as part of a promotion.] Bought this 2 weeks ago and water dispenser & ice maker not working. Very limited space for tall bottles/cartons. Thought I could rearrange shelves to remedy this but that limits space needed for other items. The positive is that frig looks nice. Fits in well with other appliances.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 14, 2023
Thank you for sharing your insights with us, Caro47. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/64213NFi9 or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 280231.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works Great
on March 16, 2023
Posted by: TomCat
from Casco, Wi
[This review was collected as part of a promotion.] Bought a month ago it works great. No Complaints..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com