Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,345 Reviews)
Rating breakdown 3,345 reviews
5 Stars
1,805
4 Stars
923
3 Stars
389
2 Stars
95
1 Star
133
84%of customers recommend this product.
(
2,432 out of
2,895)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Noisy refrigerator is a deal breaker
on April 7, 2023
Posted by: NewCreations
from Plymouth, IN
[This review was collected as part of a promotion.] We have had our new Whirlpool refrigerator 2 weeks. It looks beautiful and fits perfectly in our space but it is noisy! If the appliance person can't resolve the noise, I will be looking for another refrigerator. It is a problem that when purchasing customers cannot hear the appliance running. I am so disappointed. Also there is no temp number setting on the fridge, only snowflakes. At the recommended snowflakes my refrigerator is 44°. Recommended settings on line for refrigerators is 35-37°.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
poorly engineered for customer ease of use
on April 8, 2023
Posted by: bob27
from indpls in
[This review was collected as part of a promotion.] interior on this model & doors sre the main problem
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 298812.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fits perfectly in my small space.between cabinets.
on April 8, 2023
Posted by: Happy Camper.
from Wilmington, DE.
[This review was collected as part of a promotion.] Bought this a month ago and I am very happy with my purchase. Love the black stainless steel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful and functional!
on April 8, 2023
Posted by: Gkv212
from Sparks, MD
[This review was collected as part of a promotion.] We bought this refrigerator to replace our old one that was too wide for the space. While this refrigerator is smaller than our old one it provides ample space that is functional for day-to-day use. The fingerprint resistant stainless steel is a must have for families and looks beautiful—love the matte finish over traditional stainless steel.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well thought out
on April 8, 2023
Posted by: Harry
from Wisconsin
[This review was collected as part of a promotion.] Great purchase nicest fridge I have owned. Would definitely buy another.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks beautiful and has great features. Very happy
on April 9, 2023
Posted by: Heidi21
from Virginia
[This review was collected as part of a promotion.] Very happy with this product! Looks beautiful and fit into my kitchen well.
Written by a customer while visiting whirlpool.com
Customer Rating
2
30 inch wide french door refrigerator.
on April 10, 2023
Posted by: CJP1
from Minnesota
[This review was collected as part of a promotion.] It is okay. They did not have it in stock so I had to go with the pictures, Had I seen it, I would have never gotten it. the bins inside are cheaply made, They don't even fit right. No plastic trim on them to keep you from the sharp edges. Whirlpool used to be a good product now it is junk. No longer American Made.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 11, 2023
CJP1, we thank you for your review. We manufacture several models with various feature and accessory designs in trying to provide washers that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. Thank you, Whirlpool Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
3
problems
on April 12, 2023
Posted by: Rich
from hillsborough, N.J.
[This review was collected as part of a promotion.] I have had this item about a month. I am not happy with the shelf arrangement. Other than the one adjustable shelf it does not accept tall items. The door shelves are also difficult to hold taller items. Also, the doors are not aligned and when I tried to adjust them, I discovered that the adjustment screw appeared to be broken and would not grasp the tool.
Written by a customer while visiting whirlpool.com