Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,345 Reviews)
Rating breakdown 3,345 reviews
5 Stars
1,805
4 Stars
923
3 Stars
389
2 Stars
95
1 Star
133
84%of customers recommend this product.
(
2,432 out of
2,895)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
2
Not happy!
on March 27, 2023
Posted by: Kelly
from Fostoria, OH
Fridge came with home that I purchased two years ago. Age of fridge - 3 years. Mysterious pools of water on the floor...I'm guessing that the water line (for ice cubes) must leak somewhere and a sheet of ice forms below the freezer drawer, on the floor of the appliance. I literally have to chip the large sheet of ice away every so often (with a fork!) to prevent the puddles of water on my floor! NOT HAPPY!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 31, 2023
Thank you for sharing your insights with us, Kelly. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 291462.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
lot of space
on March 28, 2023
Posted by: sandra
[This review was collected as part of a promotion.] I bought this product in October of 2022, took about 5 months for it to come in but it was worth the wait, I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
The size was right
on March 28, 2023
Posted by: Nels
from Nebraska
[This review was collected as part of a promotion.] We purchased a few months ago, it seems to be a great fridge. It just lacks a good place for bigger items such as milk and juice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Size
on March 28, 2023
Posted by: LindaH
from Santa Monica, California
[This review was collected as part of a promotion.] I bought this in January but it was not installed until March - after a difficult start with doors buzzing and lights going on and off - a new installer came out and figured out that the plug was not correct!!! Apart from all that - I love the fridge - it is easy to find things - great height and perfect size - highly recommended.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Fridge
on March 29, 2023
Posted by: Catt
from Minnesota
[This review was collected as part of a promotion.] Love the French doors great refrigerator. Perfect for a family of 4.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
GREATEST COLD
on March 30, 2023
Posted by: gdoll02
from Panama City Beach
[This review was collected as part of a promotion.] I bought my frige last month, I am amazed how well it keeps food, my food lasts so much longer than before
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Refrigerator, highly recommended
on April 2, 2023
Posted by: Lorifr1
[This review was collected as part of a promotion.] I have a specific, limited space and thus refrigerator fit perfectly. The shelves are deeper and hold more items than my previous one. It is a very nice looking one too! The only issue is there are not a lot of shelf area for taller items. The freezer holds much more than expected. The ice maker is quiet, and I purchased an ice scooper and it is excellent. I previously had an ice/water dispenser, but I like this better. Whirlpool delivered the refrigerator on time, hooked it up quickly, and took away my old one so efficiently!!! I would recommend the purchase and installation via Whirlpool directly, it was a perfect experience.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice stainless finish
on April 7, 2023
Posted by: Pat A
from Oregon
[This review was collected as part of a promotion.] Good refrigerator, wishing the shelves were more adjustable
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com