Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,345 Reviews)
Rating breakdown 3,345 reviews
5 Stars
1,805
4 Stars
923
3 Stars
389
2 Stars
95
1 Star
133
84%of customers recommend this product.
(
2,432 out of
2,895)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Looks nice
on October 1, 2021
Posted by: Cathie
from Massachusetts
[This review was collected as part of a promotion.] A bit smaller on the inside than I expected
Not enough shelf space for large bottles or milk.
I knew the freezer was smaller but the freezer shelf comes out every time you open the freezer. Most of what I need is not in the drawer; it’s in the bottom freezer.
Also drawer is VERY cheaply made. If you don’t close it totally straight, ICE will form on the sliders. Drawer also wobbles unless totally straight.
Light inside refrigerator is too dim- it’s an LED bulb. By the time it brightens up you are closing the door.
We only bought this because our other one malfunctioned and we needed a refrigerator immediately. Dealer and service has been fine.
Not enough shelf space for large bottles or milk.
I knew the freezer was smaller but the freezer shelf comes out every time you open the freezer. Most of what I need is not in the drawer; it’s in the bottom freezer.
Also drawer is VERY cheaply made. If you don’t close it totally straight, ICE will form on the sliders. Drawer also wobbles unless totally straight.
Light inside refrigerator is too dim- it’s an LED bulb. By the time it brightens up you are closing the door.
We only bought this because our other one malfunctioned and we needed a refrigerator immediately. Dealer and service has been fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water dispenser does not work
on October 1, 2021
Posted by: Mitch
from Denver
[This review was collected as part of a promotion.] We bought this frig a month ago and the water dispenser does not work.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features!
on October 1, 2021
Posted by: Pats
from St. Louis, MO
[This review was collected as part of a promotion.] I love the style and am very impressed by the inside room of the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
draws fruit flies
on October 1, 2021
Posted by: Janie
from Brattleboro VT
[This review was collected as part of a promotion.] I bought this a couple of months ago. I have never been able to turn off the moisture control feature because so much moisture builds up on the flap that it drips into the freezer and I have problems with frost build up, but the weirdest thing is that fruit flies get into the bottum of the frig. The moisture control feature seems to attract them and the seals in the middle do not keep them out. The place I bought the refrigerator from told me it was because I had fruit in the frig.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Convenient interior built to last
on October 2, 2021
Posted by: Magadore
from Pennsylvania
[This review was collected as part of a promotion.] Largest that will fit my space, so concerned would not be big enough for needs, but well designed, so gives but lots of room. Unlike others, including our last one we had, interior shelves are NOT flimsy. Only negative: does not dispense ice from door, only water. Great customer service: came with defective part, happens, but company made good and repaired very quickly. Now keeping perfect temperature!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features for size
on October 3, 2021
Posted by: Lorrie
from Lowell, MA
[This review was collected as part of a promotion.] We love that for a 30” refrigerator we could get water and ice. I would have given 5 stars if the water could have been chilled at a colder temp and the shelves could be adjusted (split down the middle) to refrigerate bigger items. Still a great refrigerator for the size.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just the right size
on October 3, 2021
Posted by: Roybot
from Montebello, CA
[This review was collected as part of a promotion.] A full sized refrigerator would not fit, but this counter depth sized one works very well for us.
Have had it for over a month now and it has all the features we wanted.
Have had it for over a month now and it has all the features we wanted.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
WATER IS WARM FOR THE FIRST GLASS
on October 4, 2021
Posted by: JERRY
from ELIZABETH,PA
[This review was collected as part of a promotion.] WATER IS WARM FOR THE FIRST GLASS,AND THE DRAWER FALL OFF TRACK DAILY
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com