Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,345 Reviews)
Rating breakdown 3,345 reviews
5 Stars
1,805
4 Stars
923
3 Stars
389
2 Stars
95
1 Star
133
84%of customers recommend this product.
(
2,432 out of
2,895)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Very efficient fridge. Lots of features.
on July 26, 2021
Posted by: Timber
from Langley BC
[This review was collected as part of a promotion.] This was a replacement fridge. Our first one had an issue that could not be repaired. Very pleased with the warranty and how Whirlpool treated our case.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it - mostly
on July 28, 2021
Posted by: E Tracey
from Niagara Region
[This review was collected as part of a promotion.] Very happy with our fridge but the doors are slightly askew and we have not been able to adjust. We are used to it now. The only other issue is the grill cover at the bottom no longer affixes after being removed in order to adjust the height of the fridge to move it while the water line was being connected.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on July 28, 2021
Posted by: Sheila
from Penticton BC
[This review was collected as part of a promotion.] Love the layout large veggie bin ice in freezer not with water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Only had fridge a few weeks and already issues
on July 29, 2021
Posted by: Worried owner
from Kingsville, Ontario
[This review was collected as part of a promotion.] Bought this fridge a few weeks ago and noticed the freezer door did not close completely. A visual gap between the freezer door and the gasket was noticeable and you could feel cold air escaping. Major frost buildup in the freezer made me check the seal around the door frame. Have already called for service.
No, I would not recommend this to a friend.
Response from whirlpool.comBy GENOSMJ , CA SOCIAL CARE, August 9, 2021
Hello, Worried owner! We are terribly sorry to hear about this inconvenience with the 30-inch Wide French Door Refrigerator - 20 cu. ft. (WRF560SEHZ). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@whirlpool.com to review your case by including your best contact number, the serial number, address, and Reference ID number 248541599. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5
I’m think Whirpool is good product it’s right .
on July 31, 2021
Posted by: Cody
from Huntington Beach California
[This review was collected as part of a promotion.] I bought LG refrigerator last only nine month and very hard to get resolved the problem . Now I’m happy with Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fridge!
on August 1, 2021
Posted by: Sara
from Ohio
[This review was collected as part of a promotion.] Bought this after your old one quit, so we were on a time crunch to find a new one quick. Our local Menards had this one in stock and ready to go, and it fit our space needs. Even though it was a "necessity" purchase and we didn't have a lot of time to research it, I'm very happy with this fridge. Love the way the doors seal together, and I loved the clear shelves and drawers: I can see all my produce and I feel like I'm able to keep better track of everything. Love the space in the freezer, too. The water dispenser and ice maker are great bonuses for us, too. All in all, no real complaints, other than the two fridge doors aren't completely level. It doesn't seem to affect the functionality, though.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's ok but not amazing
on August 2, 2021
Posted by: JeffA
from Mississauga
[This review was collected as part of a promotion.] Drawers feel a bit flimsy and don't seem too close to a seal 100%, so not sure how much that is helping the humidity control. Outside door casing is also less than perfect. You can see foam residue at the edges and corners. Really should be done better. Also, the water comes out of the door at tap temperature, definitely not chilled. So overall ok but now great!
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, August 9, 2021
Hello, JeffA! As we work hard to provide the best possible product, it is unfortunate to us when we hear our products have not met our consumer's expectations. We appreciate you taking the time to reach out to us and we would like to discuss this with you further. Please send us an email to canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID 248640298 so we can access your account. We look forward to hearing from you! Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on August 3, 2021
Posted by: buesch
from Pana, IL
[This review was collected as part of a promotion.] Very pleased with refrigerator. appreciate filtered water. appreciate freezer at bottom of refrig.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com