Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,344 Reviews)
Rating breakdown 3,344 reviews
5 Stars
1,805
4 Stars
922
3 Stars
389
2 Stars
95
1 Star
133
84%of customers recommend this product.
(
2,431 out of
2,894)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
So far so good
on March 2, 2020
Posted by: Kurt 123
from Sheboygan falls Wisconsin
[This review was collected as part of a promotion.] I bought it a few weeks ago and so far it is working well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect size and shelf arrangement
on March 2, 2020
Posted by: Riverine
from Roseburg Oregon
[This review was collected as part of a promotion.] Took delivery end of December 2019. Reason for four stars is the evaporator fan and controls are noisy. Ended up putting sound insulation completely around the cabinet it slider into. It is acceptable now but would recommend a higher level of attention to this component by the engineers. The rest of this frig.
is great.
is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Beautiful but Problematic
on March 4, 2020
Posted by: Anonymous
from Gaithersburg, Maryland
Positives: I bought this refrigerator, along with the oven range, over-the-hood microwave, and dishwasher less than one year ago. The refrigerator is beautiful, as are the other appliances in the suite. I was so happy that I found a French Door refrigerator with a water dispenser to fit in my small space. It was just about the only one on the market of this size.
Negatives:
I am calling service for the second time on the refrigerator within the last six months because the ice maker is not working properly. The first time the whole freezer drawer/door wouldn't open because it was frozen shut. This time I recognized the problem in time to shut off the ice maker and hopefully minimize the damage.
I am calling service for the second time on the refrigerator within the last six months because the ice maker is not working properly. The first time the whole freezer drawer/door wouldn't open because it was frozen shut. This time I recognized the problem in time to shut off the ice maker and hopefully minimize the damage.
The refrigerator is also small and has awkward storage. For example if you have a gallon jug of milk you might find it challenging to fit everything. I can adjust to that; but the fear that it's not a reliable appliance investment is very upsetting for the investment.
Final criticism is that it can be difficult to clean if something drips. There is a plastic cover over the water filter behind the drawers that may need to be removed if something gets back there. I didn't see that the first time and noticed an odor but figured it out and resolved it.
I've also had to call for service on the stove/oven range when the igniter for a burner
needed replaced.
needed replaced.
Overall, I hope that this feedback helps someone.
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care , April 23, 2020
Hey RoseSWothorne, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much room!
on March 5, 2020
Posted by: Gailkaryn
from Farmingv NY
[This review was collected as part of a promotion.] Very glad we purchased this refrigerator. There is so much room in both the refrigerator and freezer. Love the water feature on the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love freezer room.
on March 5, 2020
Posted by: Ammh
from Mount Vernon, IN
[This review was collected as part of a promotion.] Have a small area to work with and this fit perfect.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Convenient Model!
on March 5, 2020
Posted by: judy435
from Central Florida
[This review was collected as part of a promotion.] I certainly didn’t rush into getting a new refrigerator! So glad I chose this model, needed the smaller size to fit into space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Really like its5size and looks
on March 5, 2020
Posted by: jjjlady
from Hollidaysburg, Pa
[This review was collected as part of a promotion.] This frig replced our old side by side. We have limited space and this one fits very well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on March 6, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Was delivered last Saturday, love that everything is at eye level!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com