Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2 out of 5
4.2
(3,342 Reviews)
Open Ratings Snapshot
Rating breakdown 3,342 reviews
5 Stars
1,805
4 Stars
922
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product. 
(
2,431 out of 2,892
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4 out of 5
4
Narrow Width French Door Refrigerator
on January 6, 2020
Posted by: Frosty2020
from Long Island, NY
[This review was collected as part of a promotion.] I purchased this refrigerator because I needed a 30" fridge to accommodate the space I have. It's a good refrigerator, but because it's only 30" it's a bit small inside, not a lot of shelf space. But I do like the French Doors
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Great features but poor quality
on January 6, 2020
Posted by: RolandD
from Alberta
Bought 2 weeks ago, every time we open the vegetable drawers they fall out. The plastic edge on the shelving is cheap and not attached to the glass.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJMCASOCIALCAREJanuary 7, 2020
Hello, RolandD! We are terribly sorry to hear about your vegetable drawers. We are here to help! Please email us at canadasocial@whirlpool.com and include your best contact number, the serial number, and Reference ID number 228083455 so we can discuss this with you directly. We appreciate you bringing this to our attention and sincerely apologize for any inconvenience this has caused you. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features for a small space
on January 6, 2020
Posted by: bartled
from Calgary, AB
[This review was collected as part of a promotion.] We have had this fridge for nearly 2 months now and are very satisfied with it. This was the largest fridge we could buy for the space in our kitchen, which means some features found on higher end (wider/deeper) are not possible in the space available, but this fridge is trying to give you as much as it can. The French Doors allow easy passage of other people behind us due to a counter we have - previously if the fridge was open no one could get by. We enjoy the freezer on bottom meaning less leaning to see what is in the main fridge. The drawers of this fridge are deep enough to hold things the length of celery and deep enough for broccoli and cauliflower. French Doors do make using the door for storage more difficult - eg Jugs of Milk can only get one in a tray, but you move things around and figure out where to put things in this type of door. We find that we seem to have lots of space in this fridge. We enjoy the ice maker and water dispenser. My long term concern is more for the durability of the plastic drawers - we probably need to be gentle if we want them to last 20 years!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Nice and roomy
on January 7, 2020
Posted by: Darren71
from Springport Indiana
[This review was collected as part of a promotion.] Love it My Wife and I very happy with it compared to our 20 year old fridge
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Space
on January 8, 2020
Posted by: Tessa's Mom
from La Crosse, WI
[This review was collected as part of a promotion.] I relaced a side-by-side with this model with a bottom freezer. I'm loving all the usable space. It is so nice to be able to see everything. The lighting is great. The adjustability of the shelving is so practical. The water filter is easy to access and replace. The built-in air filter should be standard on all. A lot of good, practical common sense went into the design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
love this fridge
on January 8, 2020
Posted by: HeatherCC
from North Bay Ontario
[This review was collected as part of a promotion.] I love the features of this fridge, I like the shelf that allows for tall items and I like the drinking water feature, the water comes out at a faster rate than previous fridges we have had, the freezer has lots of space so much that we are considering not using our upright freezer any more, the only suggestion I would have is to have the folding shelf on the other side of the fridge so that you only have to open one door to get the juice or milk out of the fridge as it is you have to open both doors
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Good value, but......
on January 8, 2020
Posted by: Organic Daddyo
from Sanborn, NY
I've had the refrigerator for 6 months. It is not living up to the daily use. I have a few scratches in the stainless and a couple dings. We are not hard on our appliances so this is very disappointing. The right crisper drawer does not close all the way. Sounds like everyone has this issues. Not sure how this was not corrected during the design phase. I like the inside layout of fridge and the freezer. Do not like that you cant get ice through dispenser.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
everything is great
on January 8, 2020
Posted by: tony15
from norwalk, ca
[This review was collected as part of a promotion.] everything is working as I was expected and the value is accessible.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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