Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
1
Horrible fridge
on February 3, 2025
Posted by: kanebg
from fl
[This review was collected as part of a promotion.] This is Horrible! the 3rd one in two months wont either freeze or thaw or temperature is always bad, then made loud grinding noise for days
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #668763
We’re looking forward to hearing from you.
Divya N
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case #668763
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on June 10, 2025
Posted by: Pbb4
from Minnesota
[This review was collected as part of a promotion.] I bought this model because it was 30 inches wide and white, so I waited 6 weeks for it. I am disappointed in the quality of the shelves and drawers, it feels like an apartment refrigerator to me. The ice maker does work, but it doesn’t produce much ice. Disappointing because I was excited for a new refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love our refrigerator
on September 12, 2018
Posted by: Sadie80
from Clearwater FL
Gender:Female
[This review was collected as part of a promotion.] This refrigerator has so much space in the freezer. The compartments make it easy to store and find refrigerated items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the french door style!
on October 24, 2018
Posted by: ck100
from Calgary
Gender:Female
[This review was collected as part of a promotion.] Just purchased this last month. Love it. I've never had a fridge with water/ice maker before and it's just the greatest feature for sure. There are only 2 of us in house, if we had a houseful we would go for the 36". This is great for 2-3 people. Love that it's fingerprint proof too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Owned now for 3 months
on November 10, 2018
Posted by: Kevinohio
from Cleveland, OH
Gender:Male
Working fine. Needs CEE rating for owner rebates.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
SOME PROs -- SOME CONs
on December 6, 2018
Posted by: gms2018
from Ohio
Gender:Female
[This review was collected as part of a promotion.] PROs: great design, high quality slim look/feel; luv stainless (my old Kemore was 32yrs old still ticking hope this one lasts that long).
CONs: inside drawers cheap plastic/not tight; freezer appears small (perhaps due to ice unit in freezer); if never had this design learning-curve for food placement; filters located tight area; water looks cloudy even after draining numerous times
CONs: inside drawers cheap plastic/not tight; freezer appears small (perhaps due to ice unit in freezer); if never had this design learning-curve for food placement; filters located tight area; water looks cloudy even after draining numerous times
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Have a question
on December 19, 2018
Posted by: irishNan 917
from Coastal NJ
Gender:Female
We just bought this fridge to relace a 20 yr old side by side whirlpool ( great job Whirlpool!) i am a bit disappointed that the doors to the fride dont swing completely open. There seems to be a metal brace that keeps it open straight, instead of opening up and to the sides, which would make putting items in the fridge easier. My friends who have french style does can do this, so I was disappointed I cannot. Is there a way to fix this?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on January 4, 2019
Posted by: 19joe
from Ottawa,il
Gender:Male
[This review was collected as part of a promotion.] Love it works great and great space great price money worth
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com