Customer Reviews for Crayola - Color Chemistry Super Lab Set
Customer Rating
1
Bouncy ball experiment was horrible
on December 25, 2024
Posted by: Mariekedb
from Ontario, Canada
Gender:Female
We got the science experiment kit for Christmas for my 8 year old. We tried the bouncy ball one first. It flopped both times and now we are out of the silicone parts. It didn’t set at all it just stayed liquid. I really hope that the other experiments are better she was very disappointed.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Colorful Care Team, December 26, 2024
We appreciate you sharing your experience with the Color Chemistry Set. It’s disappointing when an experiment doesn’t go as planned—especially when excitement is high! While each activity is designed for fun and learning, we understand how important it is for them to work as expected. We’d love the chance to learn more about what happened and assist further. Please reach out to us at 1-800-CRAYOLA so we can help. -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
2
Bouncy ball fail
on December 28, 2024
Posted by: Sadmom
from Canada
As with everyone else the bouncy ball experiment was a fail. I am surprised to learn due to the length of time this product has been out and the continued failure of the one experiment crayola would not fix the experiment or remove it. Very disappointed in this. Also why not have sn option to buy refills. Overall poor.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Colorful Care Team, December 30, 2024
We appreciate your feedback and understand how disappointing it must have been for the bouncy ball experiment to fall flat. We're always looking for ways to improve, and we'll be sure to share your comments with our team. So we can learn more and further assist you, please reach out to us at 1-800-CRAYOLA. Hope to get you back in the colorful lab soon! -Taylor, Colorful Care Team