Customer reviews from crayola.com
Crayola - Color Chemistry Super Lab Set
Average customer rating
4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
42
4 Stars
6
3 Stars
2
2 Stars
5
1 Star
11
76%of customers recommend this product.
(
48 out of
63)
Customer Reviews for Crayola - Color Chemistry Super Lab Set
Customer Rating
2
Bouncy ball fail
on December 28, 2024
Posted by: Sadmom
from Canada
As with everyone else the bouncy ball experiment was a fail. I am surprised to learn due to the length of time this product has been out and the continued failure of the one experiment crayola would not fix the experiment or remove it. Very disappointed in this. Also why not have sn option to buy refills. Overall poor.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Colorful Care Team, December 30, 2024
We appreciate your feedback and understand how disappointing it must have been for the bouncy ball experiment to fall flat. We're always looking for ways to improve, and we'll be sure to share your comments with our team. So we can learn more and further assist you, please reach out to us at 1-800-CRAYOLA. Hope to get you back in the colorful lab soon! -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
Bouncy ball experiment was horrible
on December 25, 2024
Posted by: Mariekedb
from Ontario, Canada
Gender:Female
We got the science experiment kit for Christmas for my 8 year old. We tried the bouncy ball one first. It flopped both times and now we are out of the silicone parts. It didn’t set at all it just stayed liquid. I really hope that the other experiments are better she was very disappointed.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Colorful Care Team, December 26, 2024
We appreciate you sharing your experience with the Color Chemistry Set. It’s disappointing when an experiment doesn’t go as planned—especially when excitement is high! While each activity is designed for fun and learning, we understand how important it is for them to work as expected. We’d love the chance to learn more about what happened and assist further. Please reach out to us at 1-800-CRAYOLA so we can help. -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
Waste of money.
on August 30, 2024
Posted by: saddad
Silicone bouncy ball didn't harden. Poor instructions (ticks instead of millilitres). Red ink is pink. No cleanup instructions.
No, I would not recommend this to a friend.
Written by a customer while visiting crayola.com
Customer Rating
1
Disappointed
on August 2, 2024
Posted by: Jccs
from Ottawa
Gender:Male
My kid got this box for his birthday. The first experiment he wanted to try was the bouncy ball, however it never got solid, just made a big mess because it started leaking.
No, I would not recommend this to a friend.
Response from crayola.comBy crayola, crayola, August 6, 2024
It sounds like the Color Chemistry Lab Set didn’t deliver the fun experiment your scientistwas hoping for. The bouncy ball mishap must have been quite frustrating, especially with all the mess it caused. We want every experiment to be an exciting and successful experience. Please reach out to us at 1-800-CRAYOLA so we can make this right. Looking forward to getting your child back in the lab soon! -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
2
Bouncy Ball Fail
on December 30, 2023
Posted by: bob321
from Calgary, AB
Gender:Female
Got it twice. Both times the bouncy ball didn't even slightly solidify, just like it says in some of the reviews. It made a mess when it started to drip out of the container. Wish it came with the supplies to do all of the experiments though.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, January 2, 2024
We understand how frustrating it can be when an experiment doesn’t go as planned. This is certainly not the experience we intend for our young scientists and we'd like to learn more. Please contact us at 1-800-CRAYOLA, so we can learn more and help you further. - Jaz
Written by a customer while visiting crayola.com
Customer Rating
1
Still issues with the silicone it seems
on December 5, 2023
Posted by: Kaitlyn101
from Winnipeg, MB
Gender:Female
I read up to see if I was the only one who had issues with the booger slime and bouncy ball. We followed the directions closely and it's still completely liquid. I'm unsure what's going on with this but it needs an actual review from the manufacturer. It looks like 2 years ago someone said the same thing and it still hasn't been fixed.
No, I would not recommend this to a friend.
Response from crayola.comBy crayola, crayola, December 12, 2023
It's disappointing to hear that you didn't have a colorful time using the Crayola Color Chemistry Lab Set. Your valuable feedback about the experiments not working as expected will be shared with our Quality Team for review. So we can learn more and make this right, please contact us at 1-800-CRAYOLA. We look forward to speaking with you soon!
Written by a customer while visiting crayola.com
Customer Rating
1
Nothing works
on April 21, 2023
Posted by: Mgns95
from Newfoundland Canada
Gender:Female
So far we’ve tried the glow worms and the bouncy ball. The glow worms don’t glow, and the bouncy ball is still liquid after an hour.. I have a disappointed little boy :( it’s a cute kit, lots of great items, but it’s kind of pointless if the experiments don’t work
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, April 23, 2023
Thank you for making us aware of your recent experience with the Crayola Color Chemistry Set. We understand it is frustrating when the experiments do not work out as they should. We are sorry for the disappointment this caused your son. So our Consumer Care Team can learn more about what happened and help you further, please contact us at 1-800-CRAYOLA. Hope to get the opportunity to get your little one back to colorful fun in the lab! - Chris, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
Bouncy Ball experiment complete fail
on January 8, 2023
Posted by: Flamesfan
from Calgary
Gender:Male
Tried to do the bouncy ball experiment with my daughter and we followed the instructions to the letter. The silicon solution did not even attempt to harden or solidify.
Very disappointing and wish that the product quality would be significantly better
Very disappointing and wish that the product quality would be significantly better
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, January 12, 2023
Your disappointment is not something we take lightly. We are sorry your bouncy ball experiment in the Color Chemistry Set has not worked properly. As with any experiment, sometimes things do not go as planned. So our team can make this right, please contact us at 1-800-CRAYOLA. Hope to speak with you soon. -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com