Customer reviews from geappliances.com
GE Profile - 18" Compact Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and and 47 dBA - White
Average customer rating
4.2
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
308
4 Stars
121
3 Stars
41
2 Stars
37
1 Star
30
80%of customers recommend this product.
(
359 out of
450)
Customer Reviews for GE Profile - 18" Compact Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and and 47 dBA - White
Customer Rating
1
ahhhhhhhhhhhhhh
on June 12, 2022
Posted by: unhappydishwasherowner
less than 6 months the bottom is starting to hold water big sad face
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, June 15, 2022
Hello. We appreciate you contacting us, though we truly hate to hear you’ve had an issue with the bottom of the dishwasher starting to hold water. We know that must be concerning, and regret any inconvenience caused; we’d like to assist.
For an issue with water standing in the bottom of the tub, or water not pumping out of the tub, you may want to check the air gap (if you have one) and the drain to be sure they aren’t clogged. Ensuring the model was installed with either a high drain loop or air gap is also important. We do discuss possible ways to address an issue with water not draining in the manual; the troubleshooting tips start on page 14: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ .
If you’re unable to solve the issue with the information from the manual, our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit. We hope this is resolved for you soon, so you can enjoy your dishwasher without further inconvenience. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
For an issue with water standing in the bottom of the tub, or water not pumping out of the tub, you may want to check the air gap (if you have one) and the drain to be sure they aren’t clogged. Ensuring the model was installed with either a high drain loop or air gap is also important. We do discuss possible ways to address an issue with water not draining in the manual; the troubleshooting tips start on page 14: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ .
If you’re unable to solve the issue with the information from the manual, our service department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit. We hope this is resolved for you soon, so you can enjoy your dishwasher without further inconvenience. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Not bad for what it is
on July 28, 2022
Posted by: Alaya K
from California
It does a nice job of cleaning stuff. You have to open the door as soon as they cycle ends for your dishes to dry. That's what the manual says, so it's not just a "me" problem.. I am not in love with that. The silverware basket is way too large for a dishwasher this size, and it's wasted space. Like the last 18 inch dishwasher I had, the soap container is for a full size dishwasher, so don't fill it all the way or everything comes out soapy. Overall the layout is good and you can stack quite a bit of stuff in it, so that's a plus. But my large plates don't fit, so be sure to measure before you buy. It's not bad for what it is, and it's not noisy at all, which is nice in a small house like the one I have. Overall, I would say it's not a bad purchase as long as you have short dishes and you will be home to open the door so your stuff dries.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
So Quiet
on September 22, 2022
Posted by: Ell209
from KCMO
It is a powerful little dishwasher! It is so quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
control panel died after fewer than 5 years
on April 11, 2023
Posted by: Hw23
This was a good dishwasher but it lasted fewer than five years, with very light usage. They don’t make ‘em like they used to, I guess.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 12, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher stopped working after such a short time, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher stopped working after such a short time, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits perfectly in my tiny house
on June 17, 2023
Posted by: dannybunbury
I purchased this dish water for my 350 sq ft tiny home. It fits great and has been working wonderfully for me. I think it’s the cutest little thing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well!
on August 12, 2023
Posted by: KLB45
from Ridgewood NJ
Great little machine for a small kitchen. Cleans well. Wish the racks could handle our pottery dinner plates more easily so have have to arrange creatively. The balance of the utensil basket is a little tricky; and there is no built-in stop for the lower rack so have to be careful to pull it out slowly and carefully.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible dishwasher
on October 31, 2023
Posted by: Jackie352
Dishes are dirty and glasses are cloudy. Slots for dishes are so close together dishes don’t fit. Silverware basket is too small. Bottom tray falls out. My 20 year old Kenmore was better.
Response from geappliances.comBy GE Appliances, November 1, 2023
Oh no...
We're so very sorry to hear you're not fully pleased with your dishwasher. Thank you so much for taking the time to share with us. Your comments are extremely important to us and will be considered by our product design team. In the meantime, we recommend referring to the links below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573#:~:text=Items%20like%20bowls%20and%20casserole,arm%20below%20the%20lower%20rack.
https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
Please let us know if there is anything else we can assist with. - Tierra@GEAppliances
We're so very sorry to hear you're not fully pleased with your dishwasher. Thank you so much for taking the time to share with us. Your comments are extremely important to us and will be considered by our product design team. In the meantime, we recommend referring to the links below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573#:~:text=Items%20like%20bowls%20and%20casserole,arm%20below%20the%20lower%20rack.
https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
Please let us know if there is anything else we can assist with. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Difficult to load & leaves dishes wet.
on January 7, 2024
Posted by: zeemar
from Comstock Park, Michigan
We have had 18" dishwashers before; the GE 18" dishwasher is extremely difficult to load & does not do a thorough job of drying the dishes. Normal size dinner dishes 11" must be loaded in a leaning position otherwise the rotating spray bar does not rotate. This cuts down on the number of dishes that can be washed during one load. We purchased a compact dishwasher because it suited our needs & space requirements. This was the 1st time purchasing GE appliances and this product did not meet our expectations.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 11, 2024
Hi there- Thank you so much for taking the time to share with us. We're sorry to hear we have not met your expectations with this model. Your comments are extremely important to us and will be passed along to our product design team. We recommend referring to the links below for some helpful tips:
Dishwasher- Not Washing Properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Dishwasher- Loading Tips:https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Thank you for choosing GE Appliances for your home. -Krystal@GEAppliances
Dishwasher- Not Washing Properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Dishwasher- Loading Tips:https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Thank you for choosing GE Appliances for your home. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com