Customer reviews from geappliances.com
GE Profile - 18" Compact Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and and 47 dBA - White
Average customer rating
4.2
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
308
4 Stars
121
3 Stars
41
2 Stars
37
1 Star
30
80%of customers recommend this product.
(
359 out of
450)
Customer Reviews for GE Profile - 18" Compact Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and and 47 dBA - White
Customer Rating
2
Disappointing
on November 16, 2023
Posted by: Chelsea M
from Massachusetts
This dishwasher serves is able to serve the need of two people, which works for us. There’s no dry cycle (if there is, I guess that’s yet another defect with an second GE product I own). However, my primary complaint is how loud this dishwasher is at the end. I can hear this dishwasher from another room, and feel vibrations through the floor. I haven’t even had this for a year. Very disappointed as I bought this dishwasher because it was supposed to be quiet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, November 17, 2023
Hello,
Thank you so much for taking the time to connect. We're so very sorry to hear you're not fully pleased with your new dishwasher due to the drying performance and the noise level. Your feedback means a lot to us and we're more than glad to provide some clarity.
This unit has what we call a condensate dry feature. This means that while the dishes are hot, condensation forms on the tub walls, providing natural air-drying of the dish load.
We recommend referring to the troubleshooting tips on page 17 of the owner's manual (Dishes don't dry) for guidance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--PlyoDrRN--/nser6ngcq4tbkwmtah8i.pdf?_ga=2.178268452.1028135268.1699884723-1734451522.1686318769
You may also refer to page 18 regarding the noise from the unit. (Noise)
If you feel that the dishwasher is making sounds that aren't normal, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Please let us know if there is anything else we can assist with.
Kind regards. - Tierra@GEAppliances
Thank you so much for taking the time to connect. We're so very sorry to hear you're not fully pleased with your new dishwasher due to the drying performance and the noise level. Your feedback means a lot to us and we're more than glad to provide some clarity.
This unit has what we call a condensate dry feature. This means that while the dishes are hot, condensation forms on the tub walls, providing natural air-drying of the dish load.
We recommend referring to the troubleshooting tips on page 17 of the owner's manual (Dishes don't dry) for guidance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--PlyoDrRN--/nser6ngcq4tbkwmtah8i.pdf?_ga=2.178268452.1028135268.1699884723-1734451522.1686318769
You may also refer to page 18 regarding the noise from the unit. (Noise)
If you feel that the dishwasher is making sounds that aren't normal, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Please let us know if there is anything else we can assist with.
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
I like this dishwasher, so far
on November 18, 2023
Posted by: Pg23
from Indiana
I'm getting used to this product. It arrived on time but needed to have a plumber to connect it due to the previous connectors. It works very well. It's very quiet. I didn't know that it doesn't dry the dishes. On further research, I found out what I needed to do to get the dishes dry. That's different. Overall, I would recommend this product.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet, very quiet
on November 18, 2023
Posted by: dainsley
from Warren, MI
Very Quiet...very, very quiet... So quiet that I am not sure that it is running some time...fairwell old dishwasher, I shall remember you charm... welcome young new friend, I hope to do me well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working after 3 years
on November 19, 2023
Posted by: Marc15
from Btockton, MA
I don't like to provide review few days after buying an item. Most likey, everything is fine after few days. I bought this item 3 years ago and now it stop working. All the bouton LED work except for the start bouton. I tried to find the part online. Unfortunately, the parts are discontinued.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, December 5, 2023
Hello - Thank you so much for taking a moment to connect and share what has been going on. We're sorry to hear about the start button not working properly.
For the best assistance on this, we recommend trying a quick electronic reset. This can be done by removing the power cord for 30 seconds or resetting at the breaker for the same amount of time. If that didn't help any, then we suggest getting one of our technicians out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance on this, we recommend trying a quick electronic reset. This can be done by removing the power cord for 30 seconds or resetting at the breaker for the same amount of time. If that didn't help any, then we suggest getting one of our technicians out. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 1, 2023
Posted by: Cherylb1018
I love my new little compact dishwasher. It does a fantastic job and is very quiet!
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for smaller kitchen
on December 3, 2023
Posted by: Ecscota
from New England
Dishwasher looks beautiful in small area of kitchen. Runs quietly and no food left on dishes! Love this product and I always trust GE products
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice.. not the highest quality
on December 18, 2023
Posted by: Dishwasher issues
from Jersey City
Overall is good dishwashing machine. I’ve had issues with soap dispenser not opening up. Also, the bottom rack is breaking apart
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, December 29, 2023
Hello,
Thank you so much for taking the time to connect. We appreciate the feedback regarding your new dishwasher and glad to know it works well. We completely understand your concern about the detergent dispenser and we're sorry to hear that the bottom rack is damaged. We want to help!
Please refer to the link below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
Thank you so much for taking the time to connect. We appreciate the feedback regarding your new dishwasher and glad to know it works well. We completely understand your concern about the detergent dispenser and we're sorry to hear that the bottom rack is damaged. We want to help!
Please refer to the link below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet,Great features, easy to use
on December 18, 2023
Posted by: Steve881
from Upstate NY
Was easy to install and level. Easy to operate and extremely quiet!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com