Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(664 Reviews)
Rating breakdown 664 reviews
5 Stars
254
4 Stars
148
3 Stars
104
2 Stars
73
1 Star
85
62%of customers recommend this product.
(
362 out of
588)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
5
Very quiet & cleans great
on December 30, 2022
Posted by: Stuart Easy Stu B
from Sacramento CA
Surprisingly quiet; it is difficult to tell if it is actually running --- but it is! And it cleans exceptionally well. Not sure yet if I like the loading pattern though.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good So Far
on December 30, 2022
Posted by: KJ54
So far, I've done two washes, and the dishes have come out perfectly clean!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
I wont ever buy another GE product
on December 31, 2022
Posted by: Tennessee Surfer
It arrived dented but we didn’t notice in the required amount of time, so the place we purchased or the manufacturer would help. I have an $. 800 dishwasher that is brand new but dented and looks like crap.
Along with being cheaply constructed on the outside the inside is cheap.
The internal racks are flimsy, they don’t roll well, the water sprayer is very cheap plastic the door is light and cheap feeling.
The installation instructions are not easy to follow. The parts underneath also look really cheap. This was the only one that would fit in the space. I won’t ever buy a ge product again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 5, 2023
Hello,
Thank you so much for sharing your thoughts with us. We're awfully sorry to hear about how unhappy you are with your dishwasher. Your comments do mean a lot to us and we do use them to continue to improve and build quality products. If you have any questions, please be sure to let us know. All the best. Mike@GEA
Thank you so much for sharing your thoughts with us. We're awfully sorry to hear about how unhappy you are with your dishwasher. Your comments do mean a lot to us and we do use them to continue to improve and build quality products. If you have any questions, please be sure to let us know. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Washes well, but has odd and lacking features
on January 1, 2023
Posted by: ccb2416
from Louisville, KY
My landlord needed to replace our Frigidaire dishwasher after the motor died, and went with whatever the appliance guys recommended to fit in the space. Unfortunately, I've been disappointed with this replacement.
My complaints mirror the others here:
- No heated dry option, your dishes come out wet; your options are a spotty air-dry or hand-dry. The "condense dry" doesn't work unless all of your dishes are porcelain. This also makes it harder to run a cycle overnight or leaving the house if you want to open the door for air drying.
- The buttons on top of the machine make it impossible to know the time remaining
- The inner layout is odd; I feel like it fits fewer dishes, and the utensil rack is inflexible with each small section holding just 1-3 items
- The rollers on the racks do not glide easily; I'm constantly pulling out the bottom
- No heated dry option, your dishes come out wet; your options are a spotty air-dry or hand-dry. The "condense dry" doesn't work unless all of your dishes are porcelain. This also makes it harder to run a cycle overnight or leaving the house if you want to open the door for air drying.
- The buttons on top of the machine make it impossible to know the time remaining
- The inner layout is odd; I feel like it fits fewer dishes, and the utensil rack is inflexible with each small section holding just 1-3 items
- The rollers on the racks do not glide easily; I'm constantly pulling out the bottom
The only good thing I have to say is that the dishes are coming out clean. I haven't yet had any problems with soap dispensing like others have mentioned; I'm simply using Cascade packs. I am using the vaguely named "boost" function for more heat in hopes it gets the dishes hotter and drier.
I would absolutely do your research to find a different product if you can. While I don't know the price paid for my unit, I'm shocked at the retail price on this site, and hope you can find a better option.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Hello there,
We appreciate you taking the time to write out this review. It is nice to hear that this dishwasher cleans well and you've had no issues with the dispenser. We do understand your concerns with the drying and not knowing how much time is left. Your comments are taken seriously and used to help improve future products. Please let us know if you have any questions. Best wishes. Mike@GEA
We appreciate you taking the time to write out this review. It is nice to hear that this dishwasher cleans well and you've had no issues with the dispenser. We do understand your concerns with the drying and not knowing how much time is left. Your comments are taken seriously and used to help improve future products. Please let us know if you have any questions. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This machine is horrible.
on February 25, 2023
Posted by: Unhappy tenant
from Valdosta, Georgia
Sanitize cycle takes 166 minutes, but no matter what I do with the type and/or level of detergent the machine does NOTHING with it. So basically any food the water doesn’t massage off without soap just gets cooked onto the dishes. Pathetic, and the machine our apartment complex just installed is BRAND NEW. Absolutely DO NOT BUY this machine. Unless you have several days and money to throw away in electric and water heating bills this is just not even worth the money you paid for it.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, February 28, 2023
Hi there-
We are so sorry to hear that your dishwasher doesn't seem to be properly cleaning your dishes. We definitely understand for the inconvenience and frustration this causes, and we truly apologize.
What you are describing does not sound like normal operation, and is not the quality that we expect here at GE Appliances. With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team, so that a qualified technician can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful! Thank you for leaving a review on our website, and for providing us with your feedback- it's very important to us.
Best regards,
-Devin@GEA
We are so sorry to hear that your dishwasher doesn't seem to be properly cleaning your dishes. We definitely understand for the inconvenience and frustration this causes, and we truly apologize.
What you are describing does not sound like normal operation, and is not the quality that we expect here at GE Appliances. With that being said, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team, so that a qualified technician can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful! Thank you for leaving a review on our website, and for providing us with your feedback- it's very important to us.
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great sanitizer
on March 1, 2023
Posted by: ZakJr
from NC
It was a pain to install because of hard to reach screws and machine screws that wouldn’t line up which I replaced with self tapping screws on the maintenance front plate. You have to have a right angle driver to install. Also the additional front frame plate in the front had to be removed for installation that had wiring connected to it. Besides the installation the dishwasher works great and get very hot to sanitize.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaking after one year
on March 7, 2023
Posted by: Hannah789
We just used this dishwasher for one year and a little bit and then it leaked. The leaking happened at the left corner of the door. Also, the cost of the repair isn't covered as it's out of the warranty. In fact, it broke when it just passed the warranty.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 10, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing leaking issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on March 11, 2023
Posted by: Abra27
from Tucson
This dishwasher is quiet and does a thorough job of cleaning my dishes.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com