Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
3
Very few Pros; multiple Cons
on February 3, 2024
Posted by: LKBee75
from St Charles County, MO.
This DW was a hurried choice b/c my 1st choice was too tall due to the addition of a tile floor in my kitchen - so immediate need for 32" height. My bad - I rushed & didn't do my research...altho what bothers me may not have come up then. Comparison to an 18 yr old Frigidaire DW.
Interior space not as big; top rack is not adjustable height wise, so limiting. Bottom rack variance in spoke heights VERY limiting to size of dishes, etc. that can be loaded - the same is true for the top rack - my 9 oz glassware falls over all the time & limited space for glassware below b/c of limited spoke size. No visual indicator either on the front or the top control panel when the cycle is complete. Smaller silverware caddy & the handle pulls off if the caddy load is full. Not broken; just pulls off, so not securely attached.
I truly dislike the whole "condensation drying" method. I had never encountered it before now & definitely won't buy it again. More dampness & water leftover than a standard dryer method. Plus - price value not there. Was $200 more than the mid-range GE Profile 33.5" that I had selected but didn't fit. Minimal cycle options - DEFINITELY fewer than on my old model.
Pros: It fit the space. Top of door controls. It is Quiet (important as my floor plan is open).
Interior space not as big; top rack is not adjustable height wise, so limiting. Bottom rack variance in spoke heights VERY limiting to size of dishes, etc. that can be loaded - the same is true for the top rack - my 9 oz glassware falls over all the time & limited space for glassware below b/c of limited spoke size. No visual indicator either on the front or the top control panel when the cycle is complete. Smaller silverware caddy & the handle pulls off if the caddy load is full. Not broken; just pulls off, so not securely attached.
I truly dislike the whole "condensation drying" method. I had never encountered it before now & definitely won't buy it again. More dampness & water leftover than a standard dryer method. Plus - price value not there. Was $200 more than the mid-range GE Profile 33.5" that I had selected but didn't fit. Minimal cycle options - DEFINITELY fewer than on my old model.
Pros: It fit the space. Top of door controls. It is Quiet (important as my floor plan is open).
Too expensive for me to replace very soon, but I'll be saving & researching for a replacement w/in the next couple of years.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 8, 2024
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the internal design of the appliance. This is not the experience that we strive for with this appliance. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review.
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your beautiful new dishwasher for many years to come! - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your beautiful new dishwasher for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on February 10, 2024
Posted by: 2Bclean
Awesome dishwasher, quiet, cleans very well and has made life so much easier. Location of controls is perfect and simple to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great, no heated drying feature though.
on February 10, 2024
Posted by: Eddie2024
from Michigan
So far so great! I have had for 3 weeks and have used everyday. The dishes always come out sparkling clean, it does not have a drying feature, instead it has “condensate dry”. So sometimes they are still wet but I have found if you leave them in there overnight they will be dry in the morning. It is a lot quieter than the Whirpool I had from 2008. I like that it has a timer so you know when it will be done, This is a “smaller size” only by a few inches, but I am still able to get all my dishes in there like I used to with a “normal size”.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
More convenient control position
on February 10, 2024
Posted by: Rdy6977
from Coronado CA
It would be more convenient for the controls to be on the front instead of on top of the machine.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, February 14, 2024
While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective in less than 2 years
on February 16, 2024
Posted by: Broke in 2 yrs
from Austin, Texas
Broken in less than 2 years, control panel has shorted out. Warranty is only 1 year. Buyer beware.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 19, 2024
Thank you for taking a moment to connect and share your review. We want to help with this. We're going to have one of our agents get in touch over email, this way we can collect some additional information. We look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t like this dishwasher
on February 16, 2024
Posted by: Meezy A
Does not dry dishes this is the 1st dish washer I had that leaves the dishes soaked and don’t dry on there own. The dishwasher stays moist inside does not dry out. I just got it maybe I need to read the instructions more because I’m not liking it so far.
Response from geappliances.comBy Jonathon, GE_Appliances, February 19, 2024
Thank you kindly for connecting and sharing your review. We want to help out with this. We're going to share one of our articles that goes over tips that can help with getting drier dishes. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451).
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit
on February 19, 2024
Posted by: Bob27272727272727272727
from Florida
Works great and most importantly fits in my 1926 kitchen with no cabinet modifications.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Too many flaws in design
on March 1, 2024
Posted by: DMC1950
from Columbus, Ohio
The bottom rack on this model has no stability for the "wheels". The rack, when pulling out or pushing in is terribly lose and has to be realigned each time it is utilized. Very annoying!!!!! I work in an office setting and this model is currently in our kitchen. The compartment where you put the dishwashing powder or capsule does not stay closed at all. I will be requesting a return.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, March 4, 2024
We'd like to help with your dishwasher. If the detergent cup is not closing, we recommend referring to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17455
The below video link describes how to adjust a lower rack in a dishwasher, so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17455
The below video link describes how to adjust a lower rack in a dishwasher, so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
Written by a customer while visiting geappliances.com