Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(664 Reviews)
Rating breakdown 664 reviews
5 Stars
254
4 Stars
148
3 Stars
104
2 Stars
73
1 Star
85
62%of customers recommend this product.
(
362 out of
588)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
5
Great and Simple
on September 8, 2023
Posted by: 0AJ0
from Cheyenne, Wyoming
Look great, works great, and we enjoy the simplicity of it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on September 19, 2023
Posted by: Sassiecassie
from Minneapolis, MN
Easy to use and gets everything clean! It does have a high pitch that irritates my smaller dog so I run it when we’re not home or going to bed so it does not bother her.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEAppliances, GE Appliances, September 28, 2023
Hi!
Congratulations on your new dishwasher. This unit has many features that we are sure you will enjoy. We agree that it's simple to use and gets everything sparkly clean! We love the Piranha hard food disposer. The stainless steel blade rotates to pulverize food particles and helps to prevent large particles from clogging the wash arms!
Thank you so much for choosing GE Appliances for your home! - Tierra@GEAppliances
Congratulations on your new dishwasher. This unit has many features that we are sure you will enjoy. We agree that it's simple to use and gets everything sparkly clean! We love the Piranha hard food disposer. The stainless steel blade rotates to pulverize food particles and helps to prevent large particles from clogging the wash arms!
Thank you so much for choosing GE Appliances for your home! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Inferior Quality
on September 27, 2023
Posted by: The worsr
from Canoga Park, CA
There are no features other than wash. The worst dishwasher I have ever had. The tray configuration, top and bottom is terrible. The tray quality is weak, and the soap dispenser tray never opens.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, September 28, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and having a dishwasher you dislike can make it something you want to do even less. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave your review and please know we’re here should you need further assistance. -MichaelB@GEAppliances
We’re sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and having a dishwasher you dislike can make it something you want to do even less. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave your review and please know we’re here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
It was installed new on 8-8-23. No power on 9-24-
on September 29, 2023
Posted by: Defective dishwasher
It is cheaply made. The lower rack keeps getting off rails with full load I'd dishes.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEAppliances, GE Appliances, October 2, 2023
Hi there,
We're so sorry you're having issues with your lower rack. We can certainly understand how disruptive something like this can be and we're more than happy to help!
Here is a cleaning and lubrication suggestion specifically for the lower rack:
1.) Remove the lower rack and set it in your kitchen sink.
2.) Clean the track of the lower dishwasher rack with a solution of warm water and dish soap. Scrub the track with a brush to remove any built-up of debris. Wipe off the track with a wet cloth to remove dish soap residue. Be sure to get all of the dish soap residue out of the dishwasher.
3.) Clean the dishwasher rack wheels with a scrub brush or an old toothbrush and warm soapy water to remove any built-up of calcium, magnesium, lime or soap scum. Thoroughly rinse off the wheels and dry them with a paper towel or soft cloth.
4.) Spray the wheels with vegetable oil. Spin the wheels to coat the spindles that the wheels are on with the oil. This stops the wheels from squeaking and makes the rack roll smoother along the track. Wipe off any excess vegetable oil with a paper towel or soft cloth.
5.) Replace the rack. Test the wheels to ensure that they are properly lubricated and roll smoothly. If they do not, spray on additional vegetable oil.
If you try these suggestions and the rack is still difficult to roll in and out, there may be a problem with the rack mechanism. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're here when you need us. Have a great day. - Tierra@GEAppliances
We're so sorry you're having issues with your lower rack. We can certainly understand how disruptive something like this can be and we're more than happy to help!
Here is a cleaning and lubrication suggestion specifically for the lower rack:
1.) Remove the lower rack and set it in your kitchen sink.
2.) Clean the track of the lower dishwasher rack with a solution of warm water and dish soap. Scrub the track with a brush to remove any built-up of debris. Wipe off the track with a wet cloth to remove dish soap residue. Be sure to get all of the dish soap residue out of the dishwasher.
3.) Clean the dishwasher rack wheels with a scrub brush or an old toothbrush and warm soapy water to remove any built-up of calcium, magnesium, lime or soap scum. Thoroughly rinse off the wheels and dry them with a paper towel or soft cloth.
4.) Spray the wheels with vegetable oil. Spin the wheels to coat the spindles that the wheels are on with the oil. This stops the wheels from squeaking and makes the rack roll smoother along the track. Wipe off any excess vegetable oil with a paper towel or soft cloth.
5.) Replace the rack. Test the wheels to ensure that they are properly lubricated and roll smoothly. If they do not, spray on additional vegetable oil.
If you try these suggestions and the rack is still difficult to roll in and out, there may be a problem with the rack mechanism. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're here when you need us. Have a great day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on October 5, 2023
Posted by: kitchen break room
So far so good, it is working beautifully. I love how quiet it is
Response from geappliances.comBy MichaelBatGEA, October 12, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new dishwasher; the stunning stainless-steel finish looks fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its quiet yet powerful performance. The autosense feature is great for providing optimal wash times, and the piranha hard food disposer helps make pre-rinsing a thing of the past. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new dishwasher; the stunning stainless-steel finish looks fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its quiet yet powerful performance. The autosense feature is great for providing optimal wash times, and the piranha hard food disposer helps make pre-rinsing a thing of the past. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy fit
on October 6, 2023
Posted by: Gohogs
from Texas
Very few companies made ADA compliant dishwashers 10 years ago except GE so when our old dishwasher quit we decided to get another GE.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwasher
on October 6, 2023
Posted by: LarryE4127
So far not issues it’s fairly quiet and clean our dishes!!!
Response from geappliances.comBy Sylvia@GEAppliances, October 12, 2023
Hi,
Thanks for leaving a review! We're thrilled this dishwasher is giving you the quality wash performance you deserve. Have a wonderful day!
-Sylvia@GEAppliances
Thanks for leaving a review! We're thrilled this dishwasher is giving you the quality wash performance you deserve. Have a wonderful day!
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheaply Made Dishwasher
on October 14, 2023
Posted by: Dz Ntz
Soap tray doesn’t open half the time, dish rack always out of alignment and needs to be fixed each time, and gaskets not properly aligned.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Charlie@GEAppliances, October 16, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that the soap tray on your dishwasher is not opening.
If your detergent cup is not opening properly we recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that the soap tray on your dishwasher is not opening.
If your detergent cup is not opening properly we recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com