Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
4
Little small on the top, but the dishes came clean
on November 22, 2022
Posted by: Reeves
from Atlanta
This is a good dishwasher, but aunt all GR washers are? The top is a little small - low, the silverware basket doesn't 100% fit, the main cycle is very long, but over all we are happy
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 22, 2022
Hello - Congratulations on your new dishwasher! We appreciate you choosing GE Appliances and are glad to hear that you enjoy this dishwasher's performance. We value your honest feedback and will share this review with our product development team for any improvements. We're always here if you need anything! We hope you have an amazing day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Do not recommend
on December 1, 2022
Posted by: Calbaier
from San Diego
I paid extra to get a better quality dishwasher from my home insurance company. This machine is smaller, the silverware rack is not secured, the bottom rack comes off track every time I pull it out. This machine is so cheaply made, I doubt it will make it 2 1/2 years like the one before it. This is the very last GE dishwasher I will ever buy.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 7, 2022
Hello - We're sorry to hear that you do not like the design of this dishwasher, and that the bottom rack comes off track each time. We understand that would be bothersome, and we apologize for any inconvenience this has caused.
Regarding the size and design of this model, please know this dishwasher is tested for ADA compliance using these 5 requirements: Forward Reach, Forward Approach, Side Reach, Control Operation, Location of Controls. You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35567&_ga.
If a wheel has come off the rack, view this instructional video on the proper techniques to replace the lower rack wheel and retainer assembly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35591&_ga.
We are confident you will enjoy the wash performance of this dishwasher for many years. We're always here if you need anything. Take care, Shayla@GEA
Regarding the size and design of this model, please know this dishwasher is tested for ADA compliance using these 5 requirements: Forward Reach, Forward Approach, Side Reach, Control Operation, Location of Controls. You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35567&_ga.
If a wheel has come off the rack, view this instructional video on the proper techniques to replace the lower rack wheel and retainer assembly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35591&_ga.
We are confident you will enjoy the wash performance of this dishwasher for many years. We're always here if you need anything. Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This dishwasher does not dry your dishes
on December 6, 2022
Posted by: Sher1124
from Longboat Key
Just had this dishwasher installed today and hope to return it. It does not dry your dishes so if you are a fan to towel drying all your dishes or running to open the door so you dishes can ‘air dry’ THIS is the dishwasher for you! The silver ware basket does not fit properly. Also, the lower spray arm is not rotating (pressure is good & nothing blocking it)
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 7, 2022
Hi there – thanks for taking the time to share your feedback regarding your new GE Dishwasher. Our apologies that you’ve been experiencing issues and we understand how frustrating it is when a new appliance doesn’t function as it should. We’d like to share some troubleshooting tips that will help!
Check out this article that explains how to get better drying performance in your dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.130518543.1282816242.1670339913-508599395.1669214566&_gac=1.14819842.1669477791.EAIaIQobChMIytq6nJjM-wIVdYlbCh2EygDYEAQYAyABEgKiffD_BwE
To ensure the spray arms can rotate freely, spin the spray arms with your hand and make sure they can make a full revolution. Some common items that may block the spray arm are utensils, cutting boards, large pots or pans, and items hanging down below the bottom of the rack/basket. If the dishwasher's lower or middle spray arm is not spinning, the dishwasher may not be filling with the proper amount of water. For more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17395
If the above suggestions do not correct the situation, we recommend taking advantage of your warranty and scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope this resources are helpful and that you’re able to get your dishwasher working properly again very soon. Please feel free to reach out anytime if you have any other questions or concerns. Warm regards. Lauren@GEA
Check out this article that explains how to get better drying performance in your dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.130518543.1282816242.1670339913-508599395.1669214566&_gac=1.14819842.1669477791.EAIaIQobChMIytq6nJjM-wIVdYlbCh2EygDYEAQYAyABEgKiffD_BwE
To ensure the spray arms can rotate freely, spin the spray arms with your hand and make sure they can make a full revolution. Some common items that may block the spray arm are utensils, cutting boards, large pots or pans, and items hanging down below the bottom of the rack/basket. If the dishwasher's lower or middle spray arm is not spinning, the dishwasher may not be filling with the proper amount of water. For more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17395
If the above suggestions do not correct the situation, we recommend taking advantage of your warranty and scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope this resources are helpful and that you’re able to get your dishwasher working properly again very soon. Please feel free to reach out anytime if you have any other questions or concerns. Warm regards. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleaning dishes
on December 13, 2022
Posted by: ShinyRedMan
from Washington DC
Dishwasher does a good job , it is a great storage area
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Squeaky cLean
on December 13, 2022
Posted by: Dontpissmeoff
from Danielsville, PA
This dishwasher is so quiet I have to put my ear to it to make sure its on. It gets my dishes so clean, its great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use.
on December 13, 2022
Posted by: Dennis 56
from Salinas California
Very pleased with product design and fuction. Looking forward to years of use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bane of my Existence
on December 14, 2022
Posted by: AdamK80
from Portland, OR
We've had two of these completely crap the bed after 2-3 years. About to get it for the 3rd time, because it's still the cheapest one that is small enough to fit in our shorter countertops. Complete garbage but we have no other options.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, December 19, 2022
Hello - We're glad this dishwasher fits your space! However, we're sorry to hear that you have not had a good experience with this model. We understand how disappointing that would be and we would love to help you.
While we hope that you do not, in the case that you experience problems with your dishwasher, please refer to the troubleshooting guide on page 14 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga.
You may also reference our dishwasher troubleshooting articles here: https://www.geappliances.com/ge/service-and-support/dishwashers.htm.
We have a one-year warranty on our appliances. However, we also offer an extended warranty! You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18056&_ga.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
While we hope that you do not, in the case that you experience problems with your dishwasher, please refer to the troubleshooting guide on page 14 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga.
You may also reference our dishwasher troubleshooting articles here: https://www.geappliances.com/ge/service-and-support/dishwashers.htm.
We have a one-year warranty on our appliances. However, we also offer an extended warranty! You may learn more here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18056&_ga.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Diswasher
on January 4, 2023
Posted by: WmGross
from Ft Bragg, CA
The product works great. The only issue is the small holes in the silverware holder, most are too small for my utensils
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com