Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
1
Disappointing
on April 10, 2021
Posted by: Ss170
from Pa
Very disappointing appliance. Doesn't dry few cycle options
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, April 13, 2021
Hello there, we're very sorry to see you're disappointed in your new dishwasher. This is never the reaction we want to see from our customers so we're happy to help.
First, we want to apologize that you dishwasher isn't drying as it should. We know this must be frustrating, so we recommend viewing our troubleshooting tips for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps and we're wishing you the best.
The dishwasher has a stainless steel tub, making it easy to keep clean. It runs quietly and has several cycles to choose from. Drawbacks are that the configuration of the racks makes it difficult to efficiently load the dishes, utensils and pans. The other feature that I miss is a heat setting to quickly dry everything when it is finished.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 12, 2021
Hi there, we glad to know your dishwasher is running quietly. In addition, we want you to know we'll be sure to share all your comments with our team for future consideration. We appreciate your honest feedback and we're happy to have you in our GE Appliances family.
The machine cleans dishes well and leaves glasses pretty spotless. It is loud when running. We had a fifteen year old Asko which was much quieter. The rack design is terrible. It cannot hold more than 8 dishes and/or shallow bowls stably. The silverware tray does not fit snugly in place. There is a post designed to prevent the lower rack from rolling out too far. This does not work but prevents it from rolling back in. You have to lift the rack and then it is difficult to realign the wheels on the runners. We only purchased this because we had a restricted clearance below the counter.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 7, 2021
Hi, Thanks for the review. It's great to hear your dishwasher is doing a good job! Here is a link that describes normal dishwasher sounds so you can determine if what you're hearing is normal: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We'll be sure and share your comments about the racks and silverware tray with our dishwasher team for future product design improvements. We're glad to have you in the GE Appliances family! - Sharon@GEA
I don’t like the rack set up of the top shelf. Cups and glasses are hard to get to sit flat. Spaces are not good. Racks don’t roll easily. Dishes aren’t drying well.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, April 1, 2021
Hey there,
We appreciate you taking the time to review this dishwasher. We're very sorry to hear that you do not like certain design choices on the dishwasher and that your dishes are not drying well. Here is a troubleshooting article with some tips on your dishwasher not drying well.