Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
3
SOME NOT SO GOOD FEATURES
on July 27, 2022
Posted by: Dooy
from Tallahassee, FL
Though it washes well, on the 48 minute cycle, we have only used the 166 minute cycle once and NEVER used the 205 minute cycle as I feel that those times are excessive!
Also, the configuration of the racks is mind boggling to us, unless GE wants us to go buy a complete setting for 8 that fits this washer. We have managed, but aside from making the plate section work, there is no real room for the bowls we have because they don't fit in the designated space as shown in the manual, so we just throw them in and hope they get clean.
Not allowing the 48 minute cycle to have the same options as the other 2, such as Sanitize, is unfathomable to me. Why not???
Finally, the silverware basket really does not have a home as it does not lock into any position so I'm sure it slides around when the washing is going.
Also, the configuration of the racks is mind boggling to us, unless GE wants us to go buy a complete setting for 8 that fits this washer. We have managed, but aside from making the plate section work, there is no real room for the bowls we have because they don't fit in the designated space as shown in the manual, so we just throw them in and hope they get clean.
Not allowing the 48 minute cycle to have the same options as the other 2, such as Sanitize, is unfathomable to me. Why not???
Finally, the silverware basket really does not have a home as it does not lock into any position so I'm sure it slides around when the washing is going.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, July 28, 2022
Hey there, and thanks for taking the time to leave a review. While we’re glad it’s washing well for you, we hate to hear you’re unhappy with some of the cycle lengths, the rack configuration, the lack of a Sanitize option for the shorter cycle and the silverware basket. We know these issues may be frustrating and regret any inconvenience caused.
Regarding cycle time, the longer cycles can be useful for heavily soiled dishes, cookware, etc. The cycle time will vary depending on soil level, options selected, etc. Additional options like Sanitize may add extra time, so it might not be compatible with a shorter cycle. For your loading concern, we do regret that the loading section of the manual (starting on page 8 and linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_) didn’t help with placing your bowls. Notice of each of your concerns will be sent to our team for review; your feedback is appreciated, as we always want to know what our consumers think of our models.
If you have any other concerns or questions, we’re glad to offer assistance any time. Wishing you all the best! -Sarah@GEA
Regarding cycle time, the longer cycles can be useful for heavily soiled dishes, cookware, etc. The cycle time will vary depending on soil level, options selected, etc. Additional options like Sanitize may add extra time, so it might not be compatible with a shorter cycle. For your loading concern, we do regret that the loading section of the manual (starting on page 8 and linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_) didn’t help with placing your bowls. Notice of each of your concerns will be sent to our team for review; your feedback is appreciated, as we always want to know what our consumers think of our models.
If you have any other concerns or questions, we’re glad to offer assistance any time. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Loading a nightmare!
on July 28, 2022
Posted by: MSssssss
from Alabama
Difficult setting it up to work. Loading dishes and bowls puzzling. Try loading small bowls and the rack doesn’t hold them up, they just flop down horizontally taking up even more space in the already small interior. Would not recommend. In fact I’m going to try and see if the dealer will swap it out for something else. Came with the new house.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, July 29, 2022
Hello. We hate to hear you’re unhappy with the dishwasher, and have had trouble setting it up and loading your items. We know this must have been frustrating. We always want to provide a simple and convenient experience for you, and regret this difficulty you've had. Notice of your concerns will be sent to our team for future review.
If it might be helpful, we have a ‘getting started’ section in our manual that might be helpful in setting up a wash cycle; that starts on page 5. The manual also has suggestions on how best to load the dishwasher, starting on page 8. If you’d like to view that, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ .
We hope that helps. If you have any other concerns or questions, we’re glad to offer assistance any time. -Sarah@GEA
If it might be helpful, we have a ‘getting started’ section in our manual that might be helpful in setting up a wash cycle; that starts on page 5. The manual also has suggestions on how best to load the dishwasher, starting on page 8. If you’d like to view that, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ .
We hope that helps. If you have any other concerns or questions, we’re glad to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice looking great performance!
on August 8, 2022
Posted by: JoseAntonio
from Virginia
The dishwasher is excellent. It looks very good and it does a great job cleaning dishes. is very quiet, it does not make a lot of noise. easy to clean. I super goof buy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Super cool and quiet
on August 14, 2022
Posted by: Nashville Jaguars
from California
I absolutely love my DW. With the new advancements to appliances these days, I enjoy using them often.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This is the "23" Jordan of dishwashers!
on August 14, 2022
Posted by: Frenchcy
from York Pa
I've been through 4 dishwashers since my adult life. This product is Mother of dishwashers. So quiet that my cat takes naps on it while it is running.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on August 23, 2022
Posted by: Ddb2
from North Haven ct
Love the dishwasher. Very quiet. Saving money on water.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Frustrating Dishwasher
on August 26, 2022
Posted by: AdsitDishwasher
from Seymour, TN
It fit our tight space nicely without having to remove tile floor or countertops. Other than that, it has been a piece of crap. Randomly does not open the soap dispenser, and since it takes 3 hours to run a load, it is a pain to re-run loads. When the soap dispenser does open, 4 times out of 10, the soap doesn't disolve, so dishes don't get clean. Week one of having the product installed, it wouldn't heat properly, so had to be repaired.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 9, 2022
Hello,
Thank you for choosing GE Appliances for your home. We are saddened to hear about your experience with this dishwasher, and we understand how frustrating this can be. This is certainly not the owner experience we expect or want for you, and we apologize for any inconvenience this unit has caused. We encourage you to take advantage of your warranty by scheduling a service appointment for your dishwasher. Please call 1-800-432-2737 to do so. We’re confident that our service technician will be able resolve this for you.
Best Regards,
Matthew@GEA
Thank you for choosing GE Appliances for your home. We are saddened to hear about your experience with this dishwasher, and we understand how frustrating this can be. This is certainly not the owner experience we expect or want for you, and we apologize for any inconvenience this unit has caused. We encourage you to take advantage of your warranty by scheduling a service appointment for your dishwasher. Please call 1-800-432-2737 to do so. We’re confident that our service technician will be able resolve this for you.
Best Regards,
Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features , user friendly
on September 6, 2022
Posted by: Aliwild
from NYC
Great product , attractive , easy to use , great performance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com