Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
3
Complicated
on May 20, 2021
Posted by: Judester60
from Clovis, CA
This dishwasher is complicated and does not dissolve the tablets well.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , May 24, 2021
Hi, Thanks for the feedback. We're happy to help with your concerns. If the detergent tablets are not dissolving all the way, we suggest viewing this troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990
We're sorry if the dishwasher seems complicated. It may make it easier to understand if you view pages 5-6 in the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
We hope you will reach out to us directly if you need anything in the future. Best wishes! - Sharon@GEA
We're sorry if the dishwasher seems complicated. It may make it easier to understand if you view pages 5-6 in the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
We hope you will reach out to us directly if you need anything in the future. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sparkling results
on May 20, 2021
Posted by: Platos
from Minneapolis MN
With this dishwasher, we just scrape off the food and load the dishes. No pre-washing necessary and everything comes out beautifully. While it is doing its work, we can barely hear the dishwasher; it is very quiet. If I pop open the door when the cycle is finished, the ceramics and metals are already dry and the plastics take another ten minutes or so. We are very happy with our purchase.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Runs quiet!
on May 19, 2021
Posted by: CVSJAW
from St Louis, MO
So far, so good! It does an amazing job at cleaning, and runs quiet like I said! Some things that are a downer is the upper and lower baskets. The configuration of the prongs that hold and support the dishes are not real convenient for our dishes. Love the delayed start feature as well! Good Dishwasher!!!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
It Fits!
on May 18, 2021
Posted by: Jason Jason
from King County, WA
Our home was constructed with a small footprint for a dishwasher, meaning that only ADA-compliant dishwashers will fit in our kitchen. This product was an economical, attractive and highly-functional solution when our previous dishwasher reached end-of-life after 15 years of heavy use. We find that this unit does a reasonable job, but highlight that it seems to do a better job when using liquid detergent, rather than powdered. If there is lingering water in the detergent tray, there is a tendency for powdered detergent to solidify as a brick in that container rather than dispense in the cleaning cycle. Once we get through our remaining stock of powdered detergent, we will switch full-time to liquid.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful dishwasher
on May 16, 2021
Posted by: amholms
from Columbia, Md
This wasn’t my first choice, but because of my after-market flooring I was forced to go with an ADA compliant dishwasher. Of the options given, I’m very happy that I chose this unit. It looks great and the size difference is hardly noticeable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective out of the box.
on May 16, 2021
Posted by: JJ792
from DC
Control panel was defective out of the box. We’re currently waiting for a replacement panel. Our confidence in this machine (and our new GE range) is very low.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Mike@GEA, GE Appliances, May 18, 2021
Greetings,
Oh goodness! We're so sorry to hear that your control panel did not work. We definitely understand your frustration with that. We'd recommend taking advantage of your warranty to schedule a service appointment to replace the control panel. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Hope all is well! Mike@GEA
Oh goodness! We're so sorry to hear that your control panel did not work. We definitely understand your frustration with that. We'd recommend taking advantage of your warranty to schedule a service appointment to replace the control panel. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Hope all is well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Had to modify the top rack to accommodate bowls
on May 15, 2021
Posted by: Mr Redleg
from Cincinnati
This was the only option offered by my home warranty company and I feared the worst after reading several negative reviews. Strangely, I did not have the issues described for the one load that I have run so far. Everything came out perfectly clean and dry, even though this machine does not have a heated drying cycle.
However, my very basic cereal bowls did not initially fit in the designated space in the top rack. The instructions show bowls perfectly lined up but in reality, those two rows of prongs are too close together to accommodate cereal bowls or the smaller sized bowls in my set. After much frustration trying to figure out how to fit more than 6 cereal bowls and 2 rows of glasses in the top rack, I tried bending one pair of prongs. It worked so I bent the rest and can now fit 14 bowls and 3 rows of glasses in the top rack. Using my thumbs, I bent each prong in the left row (back and to the left) and each prong in the right row (back and to the right). I would estimate 1/4” in each direction.
I would have given 5 stars if I hadn’t had to reverse engineer the top rack and if it ran more quietly.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 20, 2021
Hello - We are glad your dishwasher does a great job cleaning and and drying your dishes. We are sorry you have had issues with the upper rack. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE dishwasher
on May 14, 2021
Posted by: Cheap GE
from Largo Fl
Cheap quality rack for dishes is chintzy and small . difficult to load. Dishes fall all over.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com