Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
2
Poor design
on April 12, 2022
Posted by: Floater
from Chattanooga
Hard to load, flatware basket blocks soap dispenser.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, April 18, 2022
Hey there, and thanks for submitting your feedback on this dishwasher - we're glad you rate the appearance of the model well! However, we do hate to hear you aren’t satisfied with the design, and have had issues with loading the dishwasher and the basket blocking the soap dispenser. We know this may have caused frustration.
We do recommend avoiding loading the large or tall utensils where the detergent dispenser or upper spray arm might be blocked. If it might be useful, we have a section with information on how best to load the dishwasher starting on page 8 of the Use and Care manual. The silverware basket specifically is mentioned on page 9: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf& . We hope those tips are helpful!
Our Dishwasher Design team will be informed of your thoughts on this model for future consideration and review; your insights are appreciated, as we always want to be aware of any possible areas of concern. If you have any other questions or concerns, we are happy to help any time. -Sarah@GEA
We do recommend avoiding loading the large or tall utensils where the detergent dispenser or upper spray arm might be blocked. If it might be useful, we have a section with information on how best to load the dishwasher starting on page 8 of the Use and Care manual. The silverware basket specifically is mentioned on page 9: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf& . We hope those tips are helpful!
Our Dishwasher Design team will be informed of your thoughts on this model for future consideration and review; your insights are appreciated, as we always want to be aware of any possible areas of concern. If you have any other questions or concerns, we are happy to help any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Small Rack and Wet Dishes
on April 13, 2022
Posted by: RFoss
from Rockford, IL
This product looks sleek however the rack layout does not allow for much to be loaded. This machine also does not have a dry cycle. We have loaded up on Jetdry to only find that most dishes are dripping wet when the cycle is complete.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 15, 2022
Hi - Thanks for writing a review on your dishwasher. It's nice to see that you're satisfied with your model's appearance, but we do apologize that it doesn't fit many dishes. Your insight on the design of the racks is really appreciated and will be taken into consideration for improvement.
To achieve optimum drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Check out the following link for additional tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.246124676.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again! -Mikayla@GEA
To achieve optimum drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Check out the following link for additional tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.246124676.1455932068.1649782016-1706229011.1648148062
If the above doesn't resolve the issue, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
CLEAN LOOK
on April 22, 2022
Posted by: CINDI S
from VIRGINIA
CLEAN LOOK, EASY TO OPERATE. A WONDERFUL ADDITION TO MY KITCHEN
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 26, 2022
We're really glad that you're satisfied with your new dishwasher. Thanks for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost perfect!
on April 23, 2022
Posted by: CC2022
from San Francisco
It is perfect in almost every way, good features, pretty appearance, clean and fresh dishes, very little noise… but the capsules I prefer using in the soap compartment don’t dissolve! I have to use a liquid dish soap:-(
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Small but Terrific
on May 3, 2022
Posted by: Anonymous
from New Braunfels, TX
I may have gotten used to the one we had before that owning this dishwasher seems like it is too small. But it has great features. Have option to sanitize, which is a plus for me. I would love to have a bigger version of this!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good...
on May 17, 2022
Posted by: JB9000
from Crystal Lake, IL
Dishwasher was installed less than a week ago. I was unfamiliar with the new drying technology -- where after rinsing, water drops on dishes are drawn to stainless steel sidewalls where they condense and slide down the walls into the drain -- instead of a heating coil at the bottom of the cabinet. I like the advantages of this new drying technology: less energy consumption, no melting of plastic dishware due to heating coil, and no steam venting out the top and front and warping the underside of a countertop.
This technology only works and works well when the "water boost" setting is used.
This technology only works and works well when the "water boost" setting is used.
I would recommend this to a friend!
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 18, 2022
Hi there, thank you so much for taking the time to reach out with this feedback. We are so happy to hear that the design and performance of this dishwasher has lived up to your expectations, and our designers will love to hear your thoughts. If you ever have any questions for us in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It's ok
on May 20, 2022
Posted by: Phil 55
from West Gardiner
It's OK doesn't dry all the dishes wish it had a better drying method
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 25, 2022
Hi there and thank you for taking the time to review your dishwasher. We’re sorry to hear you’re unhappy with the way the unit dries and can understand your disappointment. To ensure proper drying, please be sure to open the door immediately after the clean light comes on. Additional information and troubleshooting tips can be found on page 14 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We’re always here to answer your questions should you need additional assistance. Have a great day! -Gina@GEA
We’re always here to answer your questions should you need additional assistance. Have a great day! -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fabulous Dishwasher
on May 27, 2022
Posted by: qwerty09876
from Tallahassee, FL
It's beautiful, quiet and does a great job. Our contractor said to only buy GE and I'm glad I listened.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, June 23, 2022
Hello,
We're happy to hear that you are loving your dishwasher!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
We're happy to hear that you are loving your dishwasher!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com