Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(720 Reviews)
Rating breakdown 720 reviews
5 Stars
274
4 Stars
157
3 Stars
110
2 Stars
81
1 Star
98
61%of customers recommend this product.
(
381 out of
624)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
1
Disappointed
on June 4, 2021
Posted by: Nogood
from Mansfield tx
Dishes don’t get dry. Half the time the cascade pod does not dissolve
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 8, 2021
Hi there, We are glad that you’ve reached out to us for help! Here are some great tips that may help with your dishwasher drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the detergent pods are not dissolving all the way, we suggest checking water temperature. Hot water is needed to dissolve and activate the detergent, so the hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Another suggestion is to make sure the pods are not binding the cup cover and preventing it from opening all the way and ensure they are properly lined up in the opening.
We hope this helps and apologize for any inconvenience you've experienced. Thanks for choosing GE Appliances! - Sharon@GEA
If the detergent pods are not dissolving all the way, we suggest checking water temperature. Hot water is needed to dissolve and activate the detergent, so the hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Another suggestion is to make sure the pods are not binding the cup cover and preventing it from opening all the way and ensure they are properly lined up in the opening.
We hope this helps and apologize for any inconvenience you've experienced. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't dry dishes
on June 1, 2021
Posted by: Hgfdadtgyugg
from Huntington Beach California
I don't like it would not recommend it other GE appliances are very good
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2021
Hi there, we're very sorry to hear your dishwasher isn't cleaning dishes as well as it should. This is certainly not the expectation we have for our consumers, so we understand why you're frustrated.
We first suggest viewing the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA
We first suggest viewing the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Dish
on June 1, 2021
Posted by: j1j2j3
from Westbury NY
The appliance is a wonderful upgrade to kitchen chores
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice but soap pod compartment issues
on May 31, 2021
Posted by: TresaH
from Woodbridge, VA
Dishwasher is nice but the dishwasher soap pod doesn’t stay inside the compartment as it should
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
VERY POOR DESIGN / QUALITY
on May 31, 2021
Posted by: C2_Colorado
from Colorado
This was the replacement dishwasher from our Home Warranty Service (Cinch). I should have takent he time to overlook the product in the driveway before they installed it. Racks are horrible (Top: Not big enough for tall tumbler cups / Bottom: Like other review, Silverware holder just sits on the bottom, not secured & and the rack will NOT pull out easy .. have to fight it just to get it out / Door: Very flimsy) Very small for size as well ... good enough to small apartment life, but for a family, this will have to run non-stop. If you use Cinch Home Warranty .... stay away from this model and take the money!!! We've used this dishwasher for two weeks and we are just going to put it out for trash/recycle ... what a waste.
If you have to purchase, it does clean dishes, and the heating function is automatic, no option to turn it off.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, June 1, 2021
Hey there, we're pleased to know this unit cleans well, but terribly sorry to see you're having a hard time pulling out your rack and that you're unhappy with the design of your dishwasher. We know how annoying this must be, so for the best help we suggest viewing the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
We hope this helps and we're wishing you the best.
Guy@GEA
We hope this helps and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not impressed
on May 30, 2021
Posted by: Katiechristies
from Ontario, Canada
This dishwasher came with the house we just built and we’re planning to buy a new one to replace it. It does not have a standard drying feature and have to take the dishes out immediately otherwise they are soaking wet, this is inconvenient with two babies under 2. The silverware rack just sits in the bottom and does not secure to anything making it very floppy. The bottom rack always comes off the track and feels cheap.
Only positives, it is very quiet and the dishes come out clean, despite being wet.
Only positives, it is very quiet and the dishes come out clean, despite being wet.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 1, 2021
Hi there, we're pleased to know your dishwasher is running quietly and that your dishes are clean, but we're terribly sorry to hear your dishwasher isn't drying as it should and that the bottom rack is coming off the track. We can imagine how frustrating this is for you and we're happy to help.
For the drying, we suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA
For the drying, we suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet, Quiet, Quiet!
on May 29, 2021
Posted by: mina 49
from Sandusky, Ohio
This dishwasher is so quiet, I don't even know when it's running. The delay wash feature is also a pleasant surprise. I like that I can set it to start in 1, 2 3 4 hours later.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy
on May 29, 2021
Posted by: Vanessa5526
from Ca
Very clean and works well. Fits perfect for our small cabinet
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com