Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
254
4 Stars
148
3 Stars
105
2 Stars
73
1 Star
85
62%of customers recommend this product.
(
362 out of
588)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
5
Reliable and Clean
on October 14, 2021
Posted by: Woodlawn Clean
from Porland, OR
I have been happy with this dishwasher since we used the same model in the office at work. I love the quick 48 minute quick wash and happy that it does the job with energy efficiency.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy!
on October 16, 2021
Posted by: Jmk925
from Kalamazoo
I like everything about this dishwasher! Looks great in my new kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poorly designed - do not buy
on October 19, 2021
Posted by: XDFR
This dishwasher is most poorly designed dishwasher I've ever used - nothing fits. The rack where you put the utensils is loose on the bottom shelf. It slides back & forth and doesn't keep still. The upper rack is difficult to pull out. If you look on the rollers there is flash that prevents it from moving smoothly. We're afraid if we use too much force it will break something. And the bottom rack just completely comes out of the dishwasher & onto the door when you pull it out to load the dishes. There is absolutely no tolerance check on the design of this dishwasher. There also isn't a dry cycle to pick. It says it will sense & dry it automatically. I'm sure it's based on some "environmentally friendly" nonsense study, but the dishes are not dry when the cycle is complete. Terrible dishwasher. Do not buy. We only purchased this dishwasher because our current dishwasher broke, couldn't get the parts because of COVID, & this one was the only one in stock. We should have just chosen to continue to wash our dishes by hand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 21, 2021
Hey there, and thanks for taking the time to reach out to us. We sincerely hate to hear you aren't satisfied with the design of the dishwasher. We strive to provide a great ownership experience, and regret that you aren't happy with the racks and the lack of a separate dry cycle; we know this may have been inconvenient.
This model does feature an energy-efficient drying system; it is designed to dry the dishes by allowing the condensation to form on the stainless steel tub walls instead. The dishes then naturally air dry, and this process can be assisted through use of a rinse agent. There are troubleshooting steps if you have trouble with the drying in the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf .
Our Design team will be advised of your dissatisfaction with the drying, as well as your concern over the upper rack being difficult to pull out and the lower rack loose. We appreciate you providing your insight, as we always want to make sure to be aware of any potential areas of concern.
Trouble with the bottom rack could be an indication the dishwasher isn't level. There are instructions available on making sure the machine is level; the installation instructions are linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000247.pdf . The manual also has a section on adjusting the upper rack if that may be useful for you.
We hope the above information helps to address the concerns you have, but if you continue to have trouble or would like to have the racks examined, our service department is available at 1-800-432-2737 and would be glad to help. If you have any other inquiries or concerns, we're always happy to assist. -Sarah@GEA
This model does feature an energy-efficient drying system; it is designed to dry the dishes by allowing the condensation to form on the stainless steel tub walls instead. The dishes then naturally air dry, and this process can be assisted through use of a rinse agent. There are troubleshooting steps if you have trouble with the drying in the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf .
Our Design team will be advised of your dissatisfaction with the drying, as well as your concern over the upper rack being difficult to pull out and the lower rack loose. We appreciate you providing your insight, as we always want to make sure to be aware of any potential areas of concern.
Trouble with the bottom rack could be an indication the dishwasher isn't level. There are instructions available on making sure the machine is level; the installation instructions are linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000247.pdf . The manual also has a section on adjusting the upper rack if that may be useful for you.
We hope the above information helps to address the concerns you have, but if you continue to have trouble or would like to have the racks examined, our service department is available at 1-800-432-2737 and would be glad to help. If you have any other inquiries or concerns, we're always happy to assist. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appliance !
on October 25, 2021
Posted by: Anonymous
from Hagerstown, Maryland
I love my new dishwasher, especially that I can set how long I can wash for and I love the delay start button wash setting as well. I always set my on light wash for 48 mins and it is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Smaller, but does a great job
on November 2, 2021
Posted by: Danbutcher64
from Birmingham AL
This dishwasher is a little smaller than the standard, but it does a great job cleaning the dishes. Some reviews complain that it don’t dry the dishes. It’s true it doesn’t have heated drying, but our dishes are always dry in the morning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE dishwasher
on November 3, 2021
Posted by: Billk73
from Albany New York
GE dishwasher Was everything that I expected to be super an all features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fit
on November 8, 2021
Posted by: Coconut milk
from Colorado
This dishwasher is great!! It is installed in a rental
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 9, 2021
Thank you for taking time out of your day to write this review of your dishwasher. Our dishwasher design team will be happy to receive your feedback. Enjoy clean dishes and happy Holidays. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as advertised
on November 8, 2021
Posted by: tmb73
from Warner Robins Georgia
I don’t like it but I am stuck with it. After waiting almost two months to have it installed, I’m not happy with it. I’m following the instructions for operation and the name brand pods and rinse agent but it still doesn’t dry the dishes!!!! No where near the performance of my old machine.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 9, 2021
We are sorry that this does not meet your expectations and the delay in getting the dishwasher. Here is some items to check when you experience poor drying. Some water remaining in the bottom of the dishwasher after the completion of a dry cycle is normal. If your dishes are not drying properly, please check for the following conditions:
Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Hope this helps. We will forward your feedback to our dishwasher team for review. Geoff@GEA
Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. Hope this helps. We will forward your feedback to our dishwasher team for review. Geoff@GEA
Written by a customer while visiting geappliances.com