Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
254
4 Stars
148
3 Stars
105
2 Stars
73
1 Star
85
62%of customers recommend this product.
(
362 out of
588)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
5
Works great!
on October 2, 2021
Posted by: JulieC65
from Elko, NV
Love how quiet it is. My dishes come out sparkling clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Clean dishes but where do plates go?
on October 4, 2021
Posted by: Mel F
from Medford, NJ
Super clean dish!! Love the way it cleans but I don’t like how there not many rows in bottom for plates. There’s a lot of short slanted slots that aren’t tall enough to hold a plate or bowl in. Confused what those are for…I use that corner for pans mostly. Overall works great just not so much the layout.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy John@GEAppliances, GE Appliances, October 5, 2021
Congratulations on the new dishwasher and thanks so much for the feedback! We're so happy to hear your new model is getting the job done and keeping your kitchen clean. We apologize for the confusing lower rack layout and will be happy to help. You can find an excellent loading guide for the bottom rack on page 9 of the manual. This will show you how to fit up to 12 place settings. Check it out here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
Please enjoy and let us know if you have any more questions. - John@GEA
Please enjoy and let us know if you have any more questions. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great
on October 7, 2021
Posted by: HeatherN
from Statesville, NC
works great, very sleek and very powerful. Awesome product would recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet
on October 8, 2021
Posted by: rmalutin
from Kodiak, Alaska
Instructions are easy to understand and does not require a college degree to turn on. Runs quietly so does not disturb room conversations.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
A great dishwasher
on October 10, 2021
Posted by: Robbyrobrox
from Burlington, ia
Such a great dishwasher works like a charm great style and would recommend to anyone
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Don't recommend this product
on October 12, 2021
Posted by: Bad dish washer
from Walnut Creek, CA
The bottom basket always sticks and is difficult to get back into the machine. The dishes are NEVER dry but they are clean, mostly. I'm not impressed with this machine and would not recommend it. It was expensive and definitely NOT worth the $.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, October 13, 2021
Hi there - We are so sorry that your dishwasher isn't drying your dishes properly and that the bottom rack is difficult to push all the way back in. This would certainly be discouraging and we completely understand your disappointment.
Two ways to ensure that your dishes come out dry is to make sure that the inlet water temperature is at least 120°F and to check the rinse agent dispenser and fill as required.
As for the rack issue, look under and behind the rack to see if there is an object blocking the rack from being easily moved all the way inside the cabinet. Soap residue can also cause the wheels or rack slides start to stick so that they don't roll properly. Check out this article for tips on how to remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594.
We hope this helps - let us know if you have any questions or concerns. We're always here to assist. Best, Kelsey@GEA
Two ways to ensure that your dishes come out dry is to make sure that the inlet water temperature is at least 120°F and to check the rinse agent dispenser and fill as required.
As for the rack issue, look under and behind the rack to see if there is an object blocking the rack from being easily moved all the way inside the cabinet. Soap residue can also cause the wheels or rack slides start to stick so that they don't roll properly. Check out this article for tips on how to remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594.
We hope this helps - let us know if you have any questions or concerns. We're always here to assist. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on October 13, 2021
Posted by: SPManger
from Chicago, IL
The dishwasher is a great product! Super Quiet during cycles!
Dishes come our clean!
Dishes come our clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on October 13, 2021
Posted by: RubyJewel
from Gwynn Oak, MD
Once the appliance was tested after connecting, it ran quietly. After approximately 10-15 minutes into the cycle, the system abrubtly shut down. The water didn't drain and had to set until serviced. Haven't used it yet after having it for one month. So disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hello. We appreciate you taking the time to reach out to us, and sincerely hate to hear the dishwasher shut down partway through a cycle. We know not being able to use the unit for a month must be very inconvenient, especially when it's new; this is absolutely not the ownership experience we wish to provide.
If the water will not drain, you may want to check that the drain is not clogged. Canceling the cycle by pressing the Start pad for 3 seconds and closing the door will also usually drain the dishwasher. As your unit is not running properly, you may also want to check the circuit breaker or fuse and/or try disconnecting the unit from power for a couple minutes before reconnecting; resetting the electrical components can often help resolve an issue.
Other troubleshooting tips are available in the manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . We hope some of that information may be helpful, but after reviewing our system we do also see you have an appointment scheduled for later this month. If you are unable to resolve with troubleshooting, the technician will certainly be able to diagnose and repair your dishwasher.
If you have any other questions or concerns, we are always happy to offer assistance. We are confident this issue will be resolved for you soon, so you can start enjoying your new dishwasher. -Sarah@GEA
If the water will not drain, you may want to check that the drain is not clogged. Canceling the cycle by pressing the Start pad for 3 seconds and closing the door will also usually drain the dishwasher. As your unit is not running properly, you may also want to check the circuit breaker or fuse and/or try disconnecting the unit from power for a couple minutes before reconnecting; resetting the electrical components can often help resolve an issue.
Other troubleshooting tips are available in the manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . We hope some of that information may be helpful, but after reviewing our system we do also see you have an appointment scheduled for later this month. If you are unable to resolve with troubleshooting, the technician will certainly be able to diagnose and repair your dishwasher.
If you have any other questions or concerns, we are always happy to offer assistance. We are confident this issue will be resolved for you soon, so you can start enjoying your new dishwasher. -Sarah@GEA
Written by a customer while visiting geappliances.com