Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
1
Do not like this product
on January 14, 2021
Posted by: Gordagroup
from Texas
Does not have drying options, does not dry well, detergent pod doesn’t always melt, wash cycles are very long, rack design is terrible, utensil basket does not have a proper place and it falls over, overall poor design. Very dissatisfied with this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 26, 2021
Hello Gordagroup, we're very sorry about the difficulties you've had with your dishwasher. We would never expect this for our customers so we apologize for any inconveniences. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. For the drying issue, we recommend viewing our troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 - We're wishing you the best. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great control panel
on January 26, 2021
Posted by: Sheriff716
from Silver Creek NY
Works very well. Great compact size. Easy to self install.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, January 28, 2021
Hey Sheriff716, we're glad to hear you're enjoying your new dishwasher! We couldn't be happier to have you in our GE Appliances family. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love this Dishwasher
on January 26, 2021
Posted by: KalEl1975
from kingsport
We love this Dishwasher its the best one we have had yet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed!
on February 24, 2021
Posted by: Dreaz93
from College Station, Texas
Moved into a brand new home and was excited to use my dishwasher, loaded her up and went to bed. The next morning I open it up to find the dishes still wet, and I mean soaking not just a little. Open the box to read up and find out that I need to run the water in the sink to get it hot before starting and then have to open it up after its done for them to dry. What's the point of a dishwasher? I thought all dishwashers had a heated cycle to dry? Brand new home and appliances and I'm already looking for a different dishwasher. The appliances came with the house it wasn't a choice.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 30, 2021
Hi, Congratulations on your new home! We're so sorry for any inconvenience you've experienced with your dishwasher. Here are some great tips that may help with the drying issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Thanks so much for being a part of the GE Appliances family! We hope you stay in touch. - Sharon@GEA
Thanks so much for being a part of the GE Appliances family! We hope you stay in touch. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not enough room
on March 12, 2021
Posted by: Patricia28
from CT
We do not like the bottom rack set up. Doesn’t have enough space for larger bowls and just not enough room. I would prefer if the silverware basket was on the door. Also the soap release doesn’t work properly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 18, 2021
Hi - Thank you for reaching out to us and for having purchased a new GE dishwasher. We are sorry to hear you are not pleased with the capacity of the lower rack and the style of silverware basket. We can appreciate how frustrating this must be for you and do apologize. We will be happy to share your comments with our dishwasher design team.
With regard to the soap dispenser not working properly. We would recommend scheduling an appointment to have that checked by GE service. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to do so.We wish you all the best! Vikki@GEA
With regard to the soap dispenser not working properly. We would recommend scheduling an appointment to have that checked by GE service. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to do so.We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Product review
on March 19, 2021
Posted by: rqhere
from Florida
Product came with defective flowmeter and dents on door both which were replaced by GE repairman. No heat cycle so dishes don't come out dry.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 22, 2021
Hi there,
Thank you for your review. We're sorry to hear that you had issues with your unit so soon after delivery, we can understand how that would be frustrating. Happy to hear that they were taken care of for you.
If your dishes are not drying well, we'd recommend seeing the following article to see if the tips inside help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps and that you're staying safe.
Michael@GEA
Thank you for your review. We're sorry to hear that you had issues with your unit so soon after delivery, we can understand how that would be frustrating. Happy to hear that they were taken care of for you.
If your dishes are not drying well, we'd recommend seeing the following article to see if the tips inside help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps and that you're staying safe.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible features! Silverware basket is half the s
on March 23, 2021
Posted by: Yragseven 10
from Temple Texas
The silverware basket is the wrong size. It is junk and very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 5, 2021
Hi - Thank you for taking the time to post a review on your new dishwasher. We are deeply sorry you are frustration and unhappy with the size and design of the silverware basket on this model. Your opinion is very important to us and we will be happy to pass your concerns on to our dishwasher product design team. We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Quiet dishwasher, but difficult to load.
on April 9, 2021
Posted by: QuilterRS
from Southern California
The dishwasher has a stainless steel tub, making it easy to keep clean. It runs quietly and has several cycles to choose from. Drawbacks are that the configuration of the racks makes it difficult to efficiently load the dishes, utensils and pans. The other feature that I miss is a heat setting to quickly dry everything when it is finished.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 12, 2021
Hi there, we glad to know your dishwasher is running quietly. In addition, we want you to know we'll be sure to share all your comments with our team for future consideration. We appreciate your honest feedback and we're happy to have you in our GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com