Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
1
Leaves dishes and glassware soaking wet.
on September 22, 2021
Posted by: LSta
from PA
I wish the designer of this dishwasher would have to stand and hand dry the dishes for everyone who get stuck with this model.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Mike@GEA, GE Appliances, September 23, 2021
Hi there,
We're awfully sorry to hear that your dishwasher is not drying properly and can certainly understand how annoying that is. We'd like to share a troubleshooting article with helpful information.
Door is very light weight - we went to the type packets and brand of detergent the owners manual recommends - part of the time the detergent door doesn't open - other times it opens but detergent doesn't dissolve - I would not recommend this unit for home!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 21, 2021
Hey there,
We're terribly sorry to hear that your dishwasher cup is not opening all the time and that your detergent doesn't always dissolve. We certainly understand how much of an inconvenience that must be and would like to help. Check out the following articles.
Dishwasher - Detergent Cup Not Opening: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946
Dishwasher - Detergent Stuck in Cup: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990
The very first day it was installed it did not complete it's cycle. The water did not drain out. The water just sat at the bottom of the dishwasher. So the technician s came back and said they fixed it. Now it is still not draining.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, September 23, 2021
Hello, thank you for your review. We are sincerely sorry that your dishwasher is not draining properly despite your service appointment. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling a follow-up service appointment with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
This has the worst loading scheme I have ever had in a dishwasher. Yes, I've checked your diagrams which are of no help. The silver ware basket particularly annoying.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 24, 2021
Hello,
We're awfully sorry to hear that you do not like your dishwasher and that the loading is not to your liking. We're constantly working to improve the quality of our products and your comments are a key part of that process. Stay well. Mike@GEA
Started leaking as soon as it was installed. Repair has been out twice - still leaks and now I can't get any resolution from the company
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 20, 2021
Hi there,
Oh no! We're awfully sorry to hear that your dishwasher was leaking from the start and that you have had repairs twice. That's certainly not something we would expect and understand your devastation. We see that you have been working with a case manager on this issue and know that you are in great hands. Stay safe. Mike@GEA