Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
1
No great features
on July 2, 2021
Posted by: Annie007
from Lakeview Michigan
The button to start the dishwasher sometimes sticks.
Bottom dish rack does NOT pull out without falling off the track.
The silver ware rack does not fit well in the dishwasher.
The soap dispenser sometimes doesn't open up to release the soap pod.
The dishes don't dry well some of the time.
Bottom dish rack does NOT pull out without falling off the track.
The silver ware rack does not fit well in the dishwasher.
The soap dispenser sometimes doesn't open up to release the soap pod.
The dishes don't dry well some of the time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 6, 2021
Hello, thank you for your review. We are sincerely sorry your dishwasher has not been operating to your standards and truly understand your frustration. Regarding your dishes not drying as well as you would expect, there are a few things to check. For the best wash and dry performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. You can read more about this in your owner's manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf For your start button and dispenser issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Additionally, we have passed your comments regarding the bottom dish rack and silverware rack along to our dishwasher design and development team for future improvement and consideration. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet Dishwasher
on July 3, 2021
Posted by: GeneT 64
from Chattanooga TN
We replaced our 22 yr old Maytag dishwasher when it died. Our new GE dishwasher is quiet but doesn't have an intense dry cycle like our old Maytag.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Qualty
on July 4, 2021
Posted by: Brandier
from Oregon
I’m pleased with my purchase. It has an attractive front and easy setting controls. The delay start feature is great and it is very efficient. It is not as quiet as I thought it would be. But it is very powerful cleaning, nice design especially for the silverware basket.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice unit
on July 7, 2021
Posted by: Jamira
from Chesapeake Va
We live the stainless steel. The only downside is the utensil container as this does not latch and occupying big section. Love the boost and sanitizer function
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Still having problems
on July 9, 2021
Posted by: Hermiecane
from Miami, Fl
We are still experiences the problems we had with the previous model which was exchanged under warranty. The soap dispenser doesn't open on a timely basis so the cycle had to be run twice sometimes. This is not acceptable.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 12, 2021
Hello- We are sorry to hear you are having the same issues as your previous model. This is not the ownership experience we want for you and your family. We recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New technology
on July 9, 2021
Posted by: Mip312
from New Jersey
I love the new dishwasher. Still trying to get used to it with the new technology. But it is quiet and cleans beautifully.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice to have
on July 10, 2021
Posted by: GraniteStater
from Brookfield, NH
This is my first ever dishwasher, so I can't really compare it to others. I always though dishwashers did a so-so job, but so far this one is really great. Everything comes out super clean. I'm just unpacking things that were in storage for a few years, so it's nice to have the sanitize feature. I wish the washing times weren't so long, but I'm sure there is a reason why they seem to go on forever. We are on a well and I worry about using too much water, but supposedly these machines use less water than hand washing.
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
No dryer to dry the dishes
on July 10, 2021
Posted by: TinaML
from Petal, MS
Much smaller capacity than a typical dishwasher. And it doesn’t have a drying cycle. I run my dishes at night while we sleep so I’m not awake when the cycle completed to open the door as the literature suggests you do. Stupid design to have no drying feature. If it wasn’t already installed I’d return it.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 12, 2021
Hello- We understand your frustration when a new appliance doesn't meet your expectations. This model doesn't have a dedicated Dry option. However, the Condensate Dry is always on.
This model does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
We recommend turning your hot water on at your kitchen sink first and be sure to use rinse agent in the dispenser. This should give you a noticeable improvement. We appreciate your feedback and will be sure to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
This model does have a heating element. It’s integrated into the wash pump assembly. The heating element is a part of the wash pump assembly. This is why it is not listed as a separate part on the parts list.
We recommend turning your hot water on at your kitchen sink first and be sure to use rinse agent in the dispenser. This should give you a noticeable improvement. We appreciate your feedback and will be sure to share this with our engineering and design teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com