Customer reviews from geappliances.com
GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(701 Reviews)
Rating breakdown 701 reviews
5 Stars
272
4 Stars
153
3 Stars
107
2 Stars
78
1 Star
91
62%of customers recommend this product.
(
377 out of
613)
Customer Reviews for GE - 24" Top Control Built-In Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
2
Doesn't dry dishes
on June 1, 2021
Posted by: Hgfdadtgyugg
from Huntington Beach California
I don't like it would not recommend it other GE appliances are very good
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2021
Hi there, we're very sorry to hear your dishwasher isn't cleaning dishes as well as it should. This is certainly not the expectation we have for our consumers, so we understand why you're frustrated.
We first suggest viewing the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA
We first suggest viewing the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on June 4, 2021
Posted by: Nogood
from Mansfield tx
Dishes don’t get dry. Half the time the cascade pod does not dissolve
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 8, 2021
Hi there, We are glad that you’ve reached out to us for help! Here are some great tips that may help with your dishwasher drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the detergent pods are not dissolving all the way, we suggest checking water temperature. Hot water is needed to dissolve and activate the detergent, so the hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Another suggestion is to make sure the pods are not binding the cup cover and preventing it from opening all the way and ensure they are properly lined up in the opening.
We hope this helps and apologize for any inconvenience you've experienced. Thanks for choosing GE Appliances! - Sharon@GEA
If the detergent pods are not dissolving all the way, we suggest checking water temperature. Hot water is needed to dissolve and activate the detergent, so the hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Another suggestion is to make sure the pods are not binding the cup cover and preventing it from opening all the way and ensure they are properly lined up in the opening.
We hope this helps and apologize for any inconvenience you've experienced. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Does the job I guess
on June 7, 2021
Posted by: AdminAsst3
from Melville, NY
Bought for a small office for light, occasional use. Only used for coffee mugs, maybe a few bowls and utensils. Went to use it for the very 1st time so wash some food platters and couldn't even get them to fit. The pre-set "spokes" in the bottom where dishes go are very oddly shaped, also the utensil caddy just sort of sits there loose, seems like it should lock in somehow. Top & bottom racks feel rather flimsy, do not slide well. Overall not impressed for a GE.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 8, 2021
Hi there, It's great to hear your dishwasher is doing it's job well! We appreciate your feedback about the tines, utensil caddy and racks. Your comments can help us make future design improvements. Thanks again for the valuable feedback! We're glad to have you in our GE Appliances family. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on June 7, 2021
Posted by: Nikki1984
from Hartly, Delaware
I love my dishwasher. Very clean dishes and quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 8, 2021
Hi, Thanks for your purchase! We're so pleased to hear you love your new dishwasher and it's performance as well as quiet operation. Your feedback is greatly appreciated and we couldn't be happier to have you in our GEA family! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
A honest review
on June 8, 2021
Posted by: Grandpapy
from Phoenix AZ
Dishwasher design great !!!
Upper rack, lower rack and silverware basket need a little better design.
Upper rack, lower rack and silverware basket need a little better design.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 9, 2021
Hi, Thanks for sharing your honest feedback with us! We're so glad to hear you think the dishwasher design is great and we'll be sure and pass along your comment about the racks and silverware basket to our product team. They review these on a regular basis as an ongoing commitment to improve design and quality. Thanks again for the valuable feedback! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Too small
on June 9, 2021
Posted by: Pamelaustin
from Dallas
It’s small and doesn’t clean well the top doesn’t have right proportion for cups
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 10, 2021
Hi, Thanks so much for choosing GE products for your home! Your feedback about the dishwasher size and upper rack is important to us and will be shared with our product team. We're very sorry to hear your dishwasher isn't cleaning well. Here are some great tips that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
Thank you for being a part of our GE Appliances family! We appreciate your business. - Sharon@GEA
Thank you for being a part of our GE Appliances family! We appreciate your business. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Tight fit, but we got it installed
on June 13, 2021
Posted by: KKKKRRRR
from Fairfax VA
Our contractor messed up and didn't provide enough height for our prior GE dishwasher. Our only option was this shorter ADA dishwasher. It's a lot smaller than the GE Profile, but it's the best we could do.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
hate it
on June 13, 2021
Posted by: Ms Sed
from San Clemente Ca
already had the tech out the first week since the bottom rack will not roll in and out. GE had to order a new rack. The silverware container will not attach to the dishwasher and silverware is left on the bottom after cycle. Can not use short wash since all the dishes are still wet. Booklet said to open the dishwasher after it is done. Sorry i run it at night
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 14, 2021
Hey there, we're terribly sorry to hear you had to have your lower rack replaced within the first week of you having this dishwasher and that the silverware container isn't attaching to the dishwasher. This must've been so frustrating for you, so we want to apologize for any inconvenience as well.
We're pleased to know you've had your dishwasher serviced and we appreciate your patience as you wait for a new rack to come in.
All the best,
Guy@GEA
We're pleased to know you've had your dishwasher serviced and we appreciate your patience as you wait for a new rack to come in.
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com