Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Average customer rating
3.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
275
4 Stars
158
3 Stars
111
2 Stars
82
1 Star
98
61%of customers recommend this product.
(
383 out of
627)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3-Level Wash and 51 dBA - Stainless Steel
Customer Rating
3
Very Basic
on March 17, 2022
Posted by: Tomy67
from Middletown, DE
I don't like the way the dishes are still wet when the cycle is done.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 18, 2022
Hi there, we're so sorry to learn your dishwasher isn't drying well. We definitely don't want this for our consumers so we can imagine any disappointment you might be feeling.
To help, we first recommend viewing the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.182306471.1206107855.1647262796-1233938546.1597758556
If your dishes are still wet when your cycles are complete, we suggest taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and we appreciate you taking the time to bring this to our attention.
Guy@GEA
To help, we first recommend viewing the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.182306471.1206107855.1647262796-1233938546.1597758556
If your dishes are still wet when your cycles are complete, we suggest taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and we appreciate you taking the time to bring this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor design
on March 17, 2022
Posted by: BLS55
from Miami
I’m not a fan. The spikes for the plates are too short and close together. In actuality this dishwasher holds less than any other I have owned/used, partially because it’s smaller but mostly because it was just designed badly. In a small dishwasher space counts. The bottom front left is wasted space because if you put anything there, it blocks the detergent door from opening. Also, we’re real people with real plates, bowls, cups and glasses. This dishwasher was not really designed for real people and real life.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 18, 2022
Hi there, thank you for the honest feedback. We're sorry to hear you're finding the tines to be too close together and that you're having a hard time fitting the dishes. We can understand this being annoying for you, so these are valuable points that we'll be happy to share with our product development team for future reference.
We're wishing you the best and we appreciate you taking time from your day to reach out.
Guy@GEA
We're wishing you the best and we appreciate you taking time from your day to reach out.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in quality.
on March 11, 2022
Posted by: Stains
from Lakeland, FL
Machine does not clean dishes as well as past dishwasher, not easy to load or friendly, problem when pushing loaded rack back into machine, does not empty soap dish, silverware basket could be a better design as well as the rest of the dish rack. Would like a better cycle selection. Disappointed, not past G.E. quality.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 23, 2022
Oh no, we hate to hear you are not satisfied with your dishwasher! We know how frustrating any issues with getting the dishes clean, difficulty loading or pushing loaded racks, trouble with the soap dish not emptying and concerns over the silverware basket, cycle selection and overall design would be. We always strive to create quality, reliable appliances, and regret any inconvenience you’ve had. Our Design team will be alerted of your feedback for future review and development; we truly value your insights.
For the issue you had with both dishes not getting clean enough and the soap dish not emptying, have you checked to make sure the temperature is at least 120 degrees F? That can affect the wash performance as well as resulting in soap not properly dissolving. You also may want to make sure the filter assembly isn’t clogged. We have more detailed Troubleshooting Tips on page 14 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . There is also information on how best to load the unit on page 8, if that may be useful.
We hope the information in the manual will help, but if you’re unable to resolve your concerns and think service may be necessary, one of our technicians would be glad to assist. That department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other questions or concerns, we are happy to offer assistance any time. All the best! -Sarah@GEA
For the issue you had with both dishes not getting clean enough and the soap dish not emptying, have you checked to make sure the temperature is at least 120 degrees F? That can affect the wash performance as well as resulting in soap not properly dissolving. You also may want to make sure the filter assembly isn’t clogged. We have more detailed Troubleshooting Tips on page 14 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf . There is also information on how best to load the unit on page 8, if that may be useful.
We hope the information in the manual will help, but if you’re unable to resolve your concerns and think service may be necessary, one of our technicians would be glad to assist. That department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other questions or concerns, we are happy to offer assistance any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my GE dishwasher
on March 11, 2022
Posted by: RustyRail54
from Oklahoma
Cleans well. Does what says it will do! Easy and simple to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Sufficient
on March 9, 2022
Posted by: DishwasherUser2
from Los angeles
It performs as it should. It seems to be constructed with good quality materials.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, March 14, 2022
Hello,
Thanks for reviewing your dishwasher. We're glad to hear that you are enjoying it, especially the performance and quality.
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
Thanks again for the review, and all the best,
Kianna@GEA
Thanks for reviewing your dishwasher. We're glad to hear that you are enjoying it, especially the performance and quality.
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
Thanks again for the review, and all the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Loading Capacity Problematic
on March 9, 2022
Posted by: LKLDY
from San Diego, CA
I loved my prior GE dishwasher. This dishwasher provides several slots on the lower tray to place saucers. Most people use mugs--not cups and saucers. Additionally, the upper tray in the lowest position will not accommodate my stemware. I am running the appliance far more frequently as a result of the odd loading options.
The dishes are clean following a cycle and the exterior is sleek.
The dishes are clean following a cycle and the exterior is sleek.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, March 14, 2022
Hello,
Thanks for reviewing your sleek dishwasher. It's great to hear that it's doing a great job cleaning your dishes. We're sorry to hear that there are some things you do not like about it. Your full satisfaction is important to us, and we'd like to offer a resource that will help with loading.
Check out page 8 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf for some tips on maximizing your loading experience.
We are confident that with continued use, you'll love your new dishwasher as much as your old one.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your sleek dishwasher. It's great to hear that it's doing a great job cleaning your dishes. We're sorry to hear that there are some things you do not like about it. Your full satisfaction is important to us, and we'd like to offer a resource that will help with loading.
Check out page 8 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf for some tips on maximizing your loading experience.
We are confident that with continued use, you'll love your new dishwasher as much as your old one.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleans well!
on March 9, 2022
Posted by: Ganderson721
from Park City, UT
Amazing! Really cleans your dishes and stuck on food is completely removed!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 8, 2022
We're so glad you've been enjoying the cleaning power of your new dishwasher. If you have any questions about its features or design, let us know. We would love to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Early Surprise repair
on February 25, 2022
Posted by: Arizona Robin
from Chandler Arizona
Dishwasher was much better than the last one; quite, quick, nice looking.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com